A Wonderful Cost Effective HCM Option for Improving Efficiency with Great Customer Service!!!
April 01, 2022

A Wonderful Cost Effective HCM Option for Improving Efficiency with Great Customer Service!!!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PeopleGuru HCM

I use People Guru HCM to process payroll, store HR data, manage PTO, and onboarding. The software allows for all data and functionality for both HR and payroll to be included in one system. It allows me to perform duties with higher efficiency and accuracy.
  • Payroll
  • Timekeeping
  • Onboarding
  • Great network with very little lag time.
  • PTO Management.
  • Alerts for Pay Changes.
  • Ability to Assign Additional Supervisors for each location.
  • Tax Filings.
  • Cost Savings.
  • Improved Efficiency.
  • Benefit Management.
  • PTO Management needs improvement.
  • The ad hoc report maker isn't as user-friendly as other functions. This could use improvement.
Overall, the software meets the majority of our organization's needs. Improvements are needed for PTO management and reporting.
PeopleGuru performs well against the other software. I find the PeopleGuru software to be more user-friendly and innovative compared to the others. Insperity TimeStar has a better layout for timekeeping and allows for more report options in regards to time and attendance.

Do you think PeopleGuru delivers good value for the price?


Are you happy with PeopleGuru's feature set?


Did PeopleGuru live up to sales and marketing promises?


Did implementation of PeopleGuru go as expected?


Would you buy PeopleGuru again?


Overall, the software works really well. The network is fast and has little lag time. The software is intuitive and allows for greater efficiency and accuracy. The customer service is awesome! I enjoy working with the PeopleGuru team.

PeopleGuru Feature Ratings

Employee demographic data
Employment history
Job profiles and administration
Organization and location management
Compliance data (COBRA, OSHA, etc.)
Pay calculation
Off-cycle/On-Demand payment
Benefit plan administration
Direct deposit files
Salary revision and increment management
Approval workflow
Balance details
Annual carry-forward and encashment
View and generate pay and benefit information
Update personal information
View job history
View company policy documentation
Employee recognition
Report builder
Pre-built reports
Ability to combine HR data with external data
New hire portal
Manager tracking tools
Notifications and Alerts

Using PeopleGuru HCM

10 - HR and Payroll.
3 - Friendliness, authority, problem-solving, critical thinking.
  • PTO
  • Reports
  • User Password Management.
  • Employees can punch hours, access W2s and review pay stubs, etc. on the People Guru app.
  • Online onboarding.
  • Online direct deposit changes.
  • HR forms for pay changes, terminations, etc.
  • Schedules
  • HCM user self uploads for groups of data with csv files.
The software is cost-effective and exceeds our needs compared to the previous software.

Evaluating PeopleGuru HCM and Competitors

Yes - Benefit Mall Pay Focus Pro, Sage, and Insperity Time star.
  • Price
  • Product Features
The most important factor was pricing. We needed a product that would meet our organization's needs and that was in our budget.
I would have asked more questions regarding PTO management and reporting. I also would have considered the duties involved with implementation. The implementation process was the most challenging.

PeopleGuru HCM Implementation

The implementation process was cumbersome and stressful. It took an extremely long time to complete this process. We had to learn a lot on the fly because this was the first implementation for all of us. The process would have been a lot easier if there was a third party that could assist with a lot of the work required to transfer and verify data.
  • Benefit data uploads.
  • Uploading historical payroll records.
  • Verifying salaries.
  • Verifying benefit deductions.

PeopleGuru HCM Support

The customer service is great for the most part. There are a few issues with tax filings but overall I am pleased with the customer service provided by PeopleGuru.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
I'm not sure.
I received a great deal of support for the week of implementation.

Using PeopleGuru HCM

The software is intuitive and user friendly.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Payroll processing.
  • Uploading forms.
  • Pay Changes.
  • Onboarding
  • Ad HOC Reporting.
Yes - The app works well for employees.