Pepperi vs. Volusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pepperi
Score 0.0 out of 10
N/A
Pepperi is a retail execution software solution provider, offering technology that can be used to streamline and optimize sales activities such as merchandising, improving compliance, in-store marketing programs, fulfillment, and gathering competitive intelligence.N/A
Volusion
Score 5.4 out of 10
N/A
Volusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.
$29
per month
Pricing
PepperiVolusion
Editions & Modules
No answers on this topic
Personal
$29
per month
Pro
$79
per month
Startup
$179
per month
Business
$299
per month
Offerings
Pricing Offerings
PepperiVolusion
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PepperiVolusion
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
PepperiVolusion
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Pepperi
-
Ratings
Volusion
3.6
9 Ratings
74% below category average
Product catalog & listings00 Ratings4.39 Ratings
Product management00 Ratings4.39 Ratings
Bulk product upload00 Ratings4.28 Ratings
Branding00 Ratings3.69 Ratings
Mobile storefront00 Ratings1.28 Ratings
Product variations00 Ratings4.78 Ratings
Website integration00 Ratings3.38 Ratings
Visual customization00 Ratings5.19 Ratings
CMS00 Ratings2.27 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Pepperi
-
Ratings
Volusion
3.6
9 Ratings
72% below category average
Abandoned cart recovery00 Ratings3.67 Ratings
Checkout user experience00 Ratings3.79 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Pepperi
-
Ratings
Volusion
4.1
8 Ratings
71% below category average
eCommerce security00 Ratings4.18 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Pepperi
-
Ratings
Volusion
2.6
9 Ratings
99% below category average
Promotions & discounts00 Ratings4.89 Ratings
Personalized recommendations00 Ratings1.88 Ratings
SEO00 Ratings1.28 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Pepperi
-
Ratings
Volusion
2.9
9 Ratings
92% below category average
Multi-site management00 Ratings3.02 Ratings
Order processing00 Ratings3.69 Ratings
Inventory management00 Ratings2.28 Ratings
Shipping00 Ratings3.08 Ratings
Custom functionality00 Ratings2.67 Ratings
Best Alternatives
PepperiVolusion
Small Businesses

No answers on this topic

Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies

No answers on this topic

IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises

No answers on this topic

IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PepperiVolusion
Likelihood to Recommend
-
(0 ratings)
1.5
(20 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(12 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(4 ratings)
Implementation Rating
-
(0 ratings)
10.0
(4 ratings)
User Testimonials
PepperiVolusion
Likelihood to Recommend
Pepperi
No answers on this topic
Volusion LLC
Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.
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Pros
Pepperi
No answers on this topic
Volusion LLC
  • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
  • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
  • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
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Cons
Pepperi
No answers on this topic
Volusion LLC
  • API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
  • Not as customizable as most ecommerce platforms
  • Not as many integration options as most platforms
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Likelihood to Renew
Pepperi
No answers on this topic
Volusion LLC
When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
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Usability
Pepperi
No answers on this topic
Volusion LLC
I know what to do to add a new product, promotion or do an analysis of sales.
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Support Rating
Pepperi
No answers on this topic
Volusion LLC
You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
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Implementation Rating
Pepperi
No answers on this topic
Volusion LLC
It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).
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Alternatives Considered
Pepperi
No answers on this topic
Volusion LLC
While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)
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Return on Investment
Pepperi
No answers on this topic
Volusion LLC
  • Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.
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ScreenShots

Volusion Screenshots

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