Perforce P4 vs. ServiceNow DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Perforce P4
Score 7.0 out of 10
N/A
Perforce P4 (formerly Helix Core) is the company's version control and peer code review solution. Perforce offers add-on products for code review for free, and Git support products.N/A
ServiceNow DevOps
Score 8.6 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
Pricing
Perforce P4ServiceNow DevOps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Perforce P4ServiceNow DevOps
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Perforce P4ServiceNow DevOps
Features
Perforce P4ServiceNow DevOps
Version Control Software Features
Comparison of Version Control Software Features features of Product A and Product B
Perforce P4
7.9
1 Ratings
9% below category average
ServiceNow DevOps
-
Ratings
Branching and Merging8.01 Ratings00 Ratings
Version History8.01 Ratings00 Ratings
Version Control Collaboration Tools8.01 Ratings00 Ratings
Pull Requests8.01 Ratings00 Ratings
Code Review Tools8.01 Ratings00 Ratings
Project Access Control8.01 Ratings00 Ratings
Automated Testing Integration8.01 Ratings00 Ratings
Issue Tracking Integration7.01 Ratings00 Ratings
Branch Protection8.01 Ratings00 Ratings
Best Alternatives
Perforce P4ServiceNow DevOps
Small Businesses
Git
Git
Score 10.0 out of 10
GitHub
GitHub
Score 9.1 out of 10
Medium-sized Companies
Git
Git
Score 10.0 out of 10
GitHub
GitHub
Score 9.1 out of 10
Enterprises
Git
Git
Score 10.0 out of 10
Perforce P4
Perforce P4
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Perforce P4ServiceNow DevOps
Likelihood to Recommend
6.1
(15 ratings)
9.0
(5 ratings)
Likelihood to Renew
6.6
(5 ratings)
-
(0 ratings)
Usability
7.0
(3 ratings)
-
(0 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(1 ratings)
-
(0 ratings)
Support Rating
9.6
(3 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Perforce P4ServiceNow DevOps
Likelihood to Recommend
Perforce Software
While Perforce Helix is the best version control software out there, it can also be used to track your documentation, training videos and materials, and requirements. If you have strict compliance requirements, it can be used to ensure that those requirements are satisfied. Perforce Helix is incredibly flexible and can meet the needs of individual users as well as companies with thousands of users.
Read full review
ServiceNow
ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
Read full review
Pros
Perforce Software
  • The branching mechanisms in Perforce allow for an enormous codebase to be duplicated into release versions weekly with little impact upon things such as the speed of queries against the version control.
  • Action triggers permit such things as automated builds of software versions, dynamic messaging when issues are identified either within or prior to a build process, and much more.
  • Locking provides the ability to prevent modifications of stable, tested versions in order to ensure validity when they are released.
Read full review
ServiceNow
  • Plan develop, build, test, deploy and operate any applications in a safer environment.
  • Evaluating and monitoring improvements
  • Connects with third party and existing applications
Read full review
Cons
Perforce Software
  • Perforce tends to feel backwards in how it approaches certain tasks, like branching and integrating - even once you figure out how it wants you to perform these tasks, you will likely forget when it comes around to the next time you need to do them again.
  • Perforce has a higher price tag, comparatively.
  • Perforce make some tasks very easy, and yet other tasks very difficult - it doesn't always seem to have found its target user's proficiency.
Read full review
ServiceNow
  • No drop-down option is available to click when requesting specific software or hardware.
Read full review
Likelihood to Renew
Perforce Software
We are fully committed to our use of Perforce. It works well within our organization and our desire to share our code base with our customers. Their support staff are responsive, inquisitive, and eager to improve their software. I feel like we have a direct line to their design/feature team as they often solicit our feedback.
Read full review
ServiceNow
No answers on this topic
Usability
Perforce Software
With Perforce Helix, you can use it via the command line, via P4V, or any of the other APIs included with the product. It is extremely easy for new users to get up and running. Users of Perforce Helix only have to pull in the files of interest to them. Also, Perforce is very easy to script and integrate into your CI/CD pipeline. Streams allows you to have pinpoint control of your workflow, and P4Search is the absolute best--I wish Perforce (the company) would talk more about this. It is absolutely fabulous!
Read full review
ServiceNow
No answers on this topic
Reliability and Availability
Perforce Software
In our large environment, Perforce is rarely "down". We have regular maintenance windows and from time to time Perforce can feel a little slow, but its always available. Tech support has always worked with our engineers and IT department to make sure that any real performance or stability issues are addressed quickly.
Read full review
ServiceNow
No answers on this topic
Support Rating
Perforce Software
I had two representatives from Perforce contact me after downloading it but never responded when I had questions. I also had a difficult time finding good training material for getting started. There is a lot of available support material when running into issues, though, because of how many large companies use it.
Read full review
ServiceNow
No answers on this topic
Implementation Rating
Perforce Software
This rating is related to setting up an environment from an existing Perforce repository. Initial setup of Perforce as the repository for the company was done by a separate team long prior to my inception.
Read full review
ServiceNow
No answers on this topic
Alternatives Considered
Perforce Software
Git is great, I love Git. But it's not great for dealing with binary assets, even when using Git LFS. Locking is not as simple as on perforce. Git presents some problems on using for non-tech people it can get overwhelming and tech people have to come by and help.
Read full review
ServiceNow
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
Read full review
Return on Investment
Perforce Software
  • Decreased our implementation costs by allowing versioning and back out of customizations made in the field.
  • saves developers time through automation of changes between branches - they think less of the plumbing and have more time to write code.
  • Downside is training/managing expectations of new developers who come in assuming they will use Git.
Read full review
ServiceNow
  • ROI
  • Increased the NPR score.
  • Central locale for information and troubleshooting.
Read full review
ScreenShots