Likelihood to Recommend Perform Yard is best suited for business managers to monitor the performance of their employees, set and review goals as well as implement performance improvement plans. It’s not so ideal for small groups. The precise questions asked of the employees makes it perfect for the responses to paint the overall picture of the progress and production of the employee, and helps supervisors really gauge the output from their employees. Overall, it is a great tool to utilize for monitoring employees progress, as well as evaluate the employee at your end to assist with setting goals for the new year.
Read full review If their HRIS system holds all their data - employees, supervisors, positions then HealthcareSource can really take advantage of that data and save you a lot of time. We looked at a lot of systems and one of our needs was both Applicant Tracking and Performance Management and these systems work very well together. Other systems we looked at didn't have all our most needed features - we needed a vendor that could do both, integrate with our HRIS, report back data in a customizable fashion, and be user friendly. Some systems listed the features but during the demo and product reference calls we found they didn't perform as advertised. Some had reporting but the reporting was missing key data or didn't export in a data friendly manner. We have found HealthcareSource to be not only "pretty" - aka user friendly/non-cluttered but also had the engine under the hood as well that met our data analyst needs.
Read full review Pros Customer Service! The service support is unmatched compared to other vendors! Our rep is nothing short of amazing with her timeliness, helpfulness, and ability to navigate the issues we encounter! Streamlining automated reviews - Effortlessly send out a whole years reviews in one sitting! Auto updating from our HRIS system - Automated SFTP integration with our HRIS system to auto update employee fields and keep the system up to date with less manual process! Read full review When any company implements a new program they have specific needs that they want customized for them. Healthcare source did a great job providing excellent customer service to our HR and IT professionals working behind the scenes to help us maximize the programs potential at our organization. They did not limit us to any standard uses or prohibit us from reaching our internal goals. Some examples include specialized reports, data uploads of employee data and time frames for our annual reviews. They provided us with training and retraining and more training on using the system. This included training new members of our team when we had turnover in HR and inviting us to conferences and webcasts regularly. The presentation of the software was very appealing and that may seem small but it really helps appeal to the employees that use it for their reviews. Read full review Cons Don't really need to have multiple team member selection options in the dashboard. Would be more efficient to drill down from the team member selected rather than have to scroll through the list amongst all other team members data files. Would be nice if contributors could also opine as to the perceived level of performance for the person they are commenting on, i.e., unsat, sat, excellent. Those are my only issues at this time. Read full review To allow our team members choice, we offer training as either/or. The current system does not record either/or completions To end enrollment of new hires for training at a set date, requires also ending the training of all those not yet completed. Read full review Likelihood to Renew It has been excellent among the employees. It is a great way to keep up with the tasks and goals throughout the year. Manager/employee communication can increase with this program. It is very easy to use and understand. Navigation can be a bit tricky but the overall ease of going through it is splendid.
Read full review Looking back we can say that every year we used Performance Manager and other products too like HeathcareSource's Compensation and Position Manager we saw the ease of use for employees and HR staff members increase, we saw employees getting more comfortable with the product and HR Staff getting better at expressing their needs to the HealthcareSource team and this made us want to stay with the same company, when things are getting better each year we know we are in the right place.
Read full review Usability This is one of the best features of PerformYard - it is extremely easy to use and intuitive. There was no learning curve. This is what is so phenomenal about PerformYard. Their layout, while offering so many features, is extremely simple.
Read full review The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.
Read full review Support Rating The support from PerformYard is unmatched when compared to other systems I have worked with. Not to say that the support personnel always have an immediate answer, but they are so committed to solution and timeliness that it is not long before we are able to work through any issues. Emails are quickly returned for ease of access, and they never fail to offer to hop on a call and visually walk through something if that may help the issue!
Read full review On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed
Read full review Online Training Training for PerformYard was fantastic and very easy to understand! I highly recommend this product to any company. It is super helpful for communicating with staff, for keeping track of your goals, tasks and reviews for the current (or past) year. Definitely get online training for implementation. You won't regret it!
Read full review Implementation Rating Our Human Resources department handled the implementation of PerformYard and they did a fantastic job. A tutorial was sent out via email to all employees with a requirement of viewing it. In additionto that, a ZOOM session was scheduled so that any questions or concerns could be answered after viewing the tutorial.
Read full review Alternatives Considered PerformYard is much more specialized for feedback, where the rest seemed to add it as a lesser feature. I wanted a tool that’s built around making it easier to both give standardized feedback as well as receive and review it. This has helped streamline our practices and inspection on completion is easy as well.
Read full review Both Health Stream and Healthcare Source have to-do lists, completion lists, and tracking. However, the functionality of Healthcare Source is far superior to HealthStream. The notifications are much better and helpful. The tracking on Healthcare Source is easy to use and see. Overall the interface in Healthcare Source is more intuitive.
Read full review Return on Investment It has encouraged me to actually complete goals rather than "almost" complete them because I want to be able to check off the box. Sometimes it's difficult to track goals without clear metrics, however, this might be a positive thing because it encourages the user to create metric-based goals. One positive impact is the impact this program has on extrinsically motivated employees. Read full review NetLearning has increased our nursing CEU credits with the most efficiency. Now nurses can take courses on NetLearning and have it track their hours. On a compliance standpoint, NetLearning has benefited us when we are being audited and we have to show what trainings or classes an employee has made. Also, to make sure that their certifications are up to date. Read full review ScreenShots