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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Zoho Meeting

    Score8.9 out of 10
    N/AZoho Meeting is a web-based online meeting solution.

    $3

    per month

    Pricing
    Phone.comZoho Meeting
    Editions & Modules
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    MEETING - 10
    $3
    per month
    MEETING - 50
    $9
    per month
    MEETING-100
    $12
    per month
    MEETING - 250
    $18
    per month
    Webinar -25
    $19
    per month
    Webinar - 50
    $29
    per month
    Webinar - 100
    $39
    per month
    Webinar - 250
    $79
    per month
    Webinar - 500
    $125
    per month
    Webinar - 1000
    $200
    per month
    Offerings
    Pricing Offerings
    Phone.comZoho Meeting
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.You can also get the toll-free add-on at $20/month and additional storage space for 200 sessions recording at $20/month for your organization.
    More Pricing Information
    Community Pulse
    Phone.comZoho Meeting
    Considered Both Products
    Phone.com
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    Features
    Phone.comZoho Meeting
    Cloud PBX
    Comparison of Cloud PBX features of Phone.com and Zoho Meeting
    Feature
    Phone.com
    10.0
    2 Ratings
    23% above category average
    Zoho Meeting
    -
    Ratings
    Hosted PBX10.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
    User templates10.02 Ratings00 Ratings
    Call reports10.02 Ratings00 Ratings
    Directory of employee names10.02 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Phone.com and Zoho Meeting
    Feature
    Phone.com
    10.0
    2 Ratings
    20% above category average
    Zoho Meeting
    -
    Ratings
    Answering rules10.02 Ratings00 Ratings
    Call recording10.02 Ratings00 Ratings
    Call park10.01 Ratings00 Ratings
    Call screening10.02 Ratings00 Ratings
    Message alerts10.02 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Phone.com and Zoho Meeting
    Feature
    Phone.com
    10.0
    1 Ratings
    23% above category average
    Zoho Meeting
    -
    Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Phone.com and Zoho Meeting
    Feature
    Phone.com
    10.0
    2 Ratings
    24% above category average
    Zoho Meeting
    -
    Ratings
    Mobile app for iOS10.01 Ratings00 Ratings
    Mobile app for Android10.01 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Phone.com and Zoho Meeting
    Feature
    Phone.com
    -
    Ratings
    Zoho Meeting
    8.5
    11 Ratings
    7% above category average
    High quality audio00 Ratings8.811 Ratings
    Low bandwidth requirements00 Ratings8.011 Ratings
    Mobile support00 Ratings8.811 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Phone.com and Zoho Meeting
    Feature
    Phone.com
    -
    Ratings
    Zoho Meeting
    8.9
    11 Ratings
    11% above category average
    Desktop sharing00 Ratings8.911 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Phone.com and Zoho Meeting
    Feature
    Phone.com
    -
    Ratings
    Zoho Meeting
    8.9
    11 Ratings
    9% above category average
    Calendar integration00 Ratings9.011 Ratings
    Meeting initiation00 Ratings8.711 Ratings
    Record meetings / events00 Ratings9.011 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Phone.com and Zoho Meeting
    Feature
    Phone.com
    -
    Ratings
    Zoho Meeting
    8.5
    10 Ratings
    5% above category average
    Live chat00 Ratings8.59 Ratings
    Audience polling00 Ratings8.510 Ratings
    Q&A00 Ratings8.59 Ratings
    Online Events Security
    Comparison of Online Events Security features of Phone.com and Zoho Meeting
    Feature
    Phone.com
    -
    Ratings
    Zoho Meeting
    8.6
    10 Ratings
    6% above category average
    User authentication00 Ratings8.69 Ratings
    Participant roles & permissions00 Ratings8.610 Ratings
    Confidential attendee list00 Ratings8.79 Ratings
    Best Alternatives
    Phone.comZoho Meeting
    Small Businesses
    CallFire
    Score9.7 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Phone.comZoho Meeting
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.9
    (11 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (11 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (11 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Phone.comZoho Meeting
    Likelihood to Recommend
    Phone.com
    Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
    Incentivized
    Read full review
    Zoho
    Anyone who needs assistance with a work-related issue can take advantage of this service. Because of this, the entire company benefits from increased effectiveness, openness, and output in all areas. Sharing a computer's screen has been an enormous help. Stability issues increase when a major meeting occurs. Make sure you buy the paid version because you won't find a good free version.
    Read full review
    Pros
    Phone.com
    • Customer service and live chat are amazing
    • Simple, straight forward
    • Easy to setup
    • Affordable
    Incentivized
    Read full review
    Zoho
    • Embed meeting link feature- The feature is unique to Zoho Meeting and helps attach meeting link to website, thus anyone accessing [the] website can join the meeting with just one click of a button.
    • Surveys and questions are prepared pretty seamlessly in Zoho Meeting as compared to other video conferencing applications.
    • As mentioned earlier, webinar analytics i.e. the way all the questions and surveys data is presented in .csv file is very easy to understand and helps the team lead a lot in understanding and getting to know the team better.
    Incentivized
    Read full review
    Cons
    Phone.com
    • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
    • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
    Incentivized
    Read full review
    Zoho
    • It's interface is not that attractive.
    • We need a good bandwidth for this tool to use.
    • Since, we get the 14 days trial only so you need to pay for this app .
    • They charges as per the user and joinee.
    Incentivized
    Read full review
    Usability
    Phone.com
    No answers on this topic
    Zoho
    Zoho Meeting is very easy to use and very effective collaborating tool. If I say about the usability, this application is highly usable because oaf it's cost effective nature, user friendly interface, empathetic customer services and amazing application features. Most importantly, it ensures data security for the company. Overall, the usability of the application is trustworthy.
    Incentivized
    Read full review
    Support Rating
    Phone.com
    No answers on this topic
    Zoho
    Zoho Meeting's support team was always good their response time. Many of their customers come to them with a complete lack of knowledge and I think they're well aware of that. they were friendly and knowledgeable so it was always a good experience contacting them. but I think it's better if they can open a hotline for their paying customers
    Incentivized
    Read full review
    Alternatives Considered
    Phone.com
    No answers on this topic
    Zoho
    Zoho Meeting is very affordable and it suits better for the small business like ours. In addition to these, it offers the same features Microsoft Teams does. It has better adaptability compared to teams both in desktop and mobile applications. Moreover, it ensures data security as they do not rely on 3rd party
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Phone.com
    No answers on this topic
    Zoho
    No, it's an amazing solution for the cost.
    Read full review
    Return on Investment
    Phone.com
    • Reduced cost and improved our efficiency - all reps love it.
    Incentivized
    Read full review
    Zoho
    • It is a handy tool for online sessions, and it has become convenient in this uncertain period across the world.
    • Using the proper notification system has helped us increase the number of mentorship and speaker sessions and the productivity of our staff.
    • This application is designed to be easily installed and operated by anyone in the company. For business meetings, it has been a big help as well.
    Read full review
    ScreenShots

    Phone.com Screenshots

    Screenshot of Phone.com Dashboard

    Zoho Meeting Screenshots

    Screenshot of Meet across devices using Zoho MeetingScreenshot of Host moderator controlled meetings with Zoho MeetingScreenshot of Organize engaging webinars with Zoho MeetingScreenshot of Engage attendees during the webinarScreenshot of Meeting participant's viewing presenter's screen