Item: Zoho Meeting
Rating: 10
Author: Nafisha Labiba

Use Cases and Deployment Scope

Zoho Meeting is widely used across the organization of TGB. As a leading tourism business, we find this application very useful as it enables the users to perform audio-video meeting, file sharing, instant messaging and effective collaboration. We normally need to meet with corporate clients and foreign travelers for communicating the products and campaigns. So, Zoho Meeting comes to our help here for effective collaboration with the clients.

Pros and Cons

Audio-video meeting
Instant messaging
File sharing
Effective collaboration
Easy to use and better user-interface

I do not see any improvement areas for this application

Return on Investment

Higher customer retention
Effective collaboration ensures better employee engagement
Saves time
Brings more efficiency in the business
Customers are well aware of the products and business

Alternatives Considered

Zoom

Zoho Meeting serves the exact purposes stated by Zoho Team. It doesn't use any 3rd party applications for giving the services. It doesn't use the customers data for commercial purpose which by means ensures more data security. It can be used in web which doesn't require any application downloaded saving the hardware storage as well.

Key Insights

Do you think Zoho Meeting delivers good value for the price?

Yes

Are you happy with Zoho Meeting's feature set?

Yes

Did Zoho Meeting live up to sales and marketing promises?

Yes

Did implementation of Zoho Meeting go as expected?

Yes

Would you buy Zoho Meeting again?

Yes

Other Software Used

Microsoft Teams, Telegram, WhatsApp Business

Usability

Zoho Meeting is very easy to use and very effective collaborating tool. If I say about the usability, this application is highly usable because oaf it's cost effective nature, user friendly interface, empathetic customer services and amazing application features. Most importantly, it ensures data security for the company. Overall, the usability of the application is trustworthy.

Support Rating

Customer service or support of Zoho Meeting is excellent. It sometimes fix minor issues automatically before I need to connect with their customer service. As a customer, my experience with Zoho Meeting is fantastic. The empathetic approach and on time solution of the problem is appreciable. We acknowledge their effort and that's why rated 10 out of 10.

Likelihood to Recommend

Zoho Meeting is best suited for any organization which requires more collaboration with the customers or relevant stakeholders in terms of promoting the business or better decision making. This application serves the exact purpose of collaboration and if anyone requires more return on investment then Zoho Meeting can come to the help.

An exact solution for effective collaboration

Overall Satisfaction with Zoho Meeting