PhoneBurner

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PhoneBurner
Score 6.5 out of 10
Small Businesses (1-50 employees)
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
$165
per month per user
Pricing
PhoneBurner
Editions & Modules
Standard
$165
per month per user
Professional
$195
per month per user
Premium
$215
per month per user
Offerings
Pricing Offerings
PhoneBurner
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.
More Pricing Information
Community Pulse
PhoneBurner
Considered Both Products
PhoneBurner
Chose PhoneBurner
We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are …
Chose PhoneBurner
PhoneBurner is better due to the features of the application and the interface execution. It is a far superior product for troubleshooting issues and retaining numbers for usage. Text Free is okay but PhoneBurner is better.
Features
PhoneBurner
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
PhoneBurner
7.4
8 Ratings
2% above category average
Contact preview8.68 Ratings
Dialer-CRM integration6.77 Ratings
Call notes & tags5.87 Ratings
Automatic call logging8.78 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
PhoneBurner
9.2
8 Ratings
18% above category average
Outbound dialing9.08 Ratings
Inbound routing8.94 Ratings
Custom caller ID9.07 Ratings
Click-to-call9.36 Ratings
Recorded voicemail drop9.87 Ratings
Dialer contact import9.47 Ratings
Campaign & list management9.47 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
PhoneBurner
9.2
8 Ratings
19% above category average
Follow-up calls9.47 Ratings
Dialer reporting & analytics8.78 Ratings
Dialer compliance9.47 Ratings
Best Alternatives
PhoneBurner
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.6 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
All AlternativesView all alternatives
User Ratings
PhoneBurner
Likelihood to Recommend
6.5
(8 ratings)
Usability
9.3
(3 ratings)
Support Rating
8.6
(5 ratings)
User Testimonials
PhoneBurner
Likelihood to Recommend
PhoneBurner
I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
Read full review
Pros
PhoneBurner
  • PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
  • The amount of time it takes to get through a list of calls has almost been cut in half.
  • The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
Read full review
Cons
PhoneBurner
  • Could be a little better on the pricing.
  • Could offer a better central administrative function.
  • Could provide more updates to the app.
Read full review
Usability
PhoneBurner
PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
Read full review
Support Rating
PhoneBurner
Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
Read full review
Alternatives Considered
PhoneBurner
We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
Read full review
Return on Investment
PhoneBurner
  • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
  • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
Read full review
ScreenShots

PhoneBurner Screenshots

Screenshot of the dialing interfaceScreenshot of PhoneBurner's spam flag and answer rate solutionScreenshot of an overview of PhoneBurner's lead routingScreenshot of an illustration of a call workflowScreenshot of PhoneBurner's inbuilt analyticsScreenshot of Connect Scores pickup probability