Pigeon Messengr (discontinued) vs. Quip

Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.

I think collaboration is probably the best use case for it allows really good drafts of documents. I think it's really good use case if you want to go track edits to documents as well. It's probably not really good for versioning control, but it's definitely, it's very, very lightweight and so you can use it on a mobile device, you can use it in any web browser. So it's very easy to use, very easily accessible. I probably wouldn't use it from a spreadsheet perspective. Well I think some of the primary functions of data sheets are there. It doesn't have some of the more complex formulas that you would typically get from Excel or something like that

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• Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
• Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
• Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!

• We use it as an effective way of collaboration between teams.
• It can be used as an online spreadsheet.
• It helps in accessing the data by multiple teams hassle-free.
• Can customize the action like editing or locking the spreadsheet to the other users based on the business need.

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• Sometimes a message will get broken up and I am unable to view it all at once.
• It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
• It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.

• When using Quip Desktop, it can be slow to update with content from other users
• I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip
• Multi -select and group export of documents would be helpful

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It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined

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I've never had it be not available.

Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.

I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?

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Pigeon Messengr has everything in one, although there are some things that could be improved, what product doesn't? I prefer it over some of the other platforms because it is more organized for our business needs and communications, and it has several updates a month to make sure everything is working properly.

Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.

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Independently Invited by TrustRadius

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I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.

• Positive - less time wasted on emails
• Positive - less expensive than having a chat tool and a video tool (and phones!)
• Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings

• It is a tool that allows work teams to move forward in a centralized way and meet their objectives as efficiently as possible; this has allowed us to meet our customers and brought more work to the organization, therefore more revenue; I would say that the ROI was fast enough, as expected.