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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pike13

    Score8 out of 10
    N/APike13 (formerly Front Desk) delivers mobile scheduling, client management, and payment processing to gyms, spas, and instructional facilities (e.g. martial arts, music studio) and franchises. Pike13 was acquired by Jonas Software in January 2018.N/A

    Piper the AI SDR by Qualified

    Score8.9 out of 10
    N/AThe Qualified product suite automatically identifies, engages, and converts website visitors into pipeline. Piper the AI SDR Agent engages these buyers around the clock with live chat, answers questions, to convert prospects into pipeline.N/A
    Pricing
    Pike13Piper the AI SDR by Qualified
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Pike13Piper the AI SDR by Qualified
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details$ 45 / month (minimum) 1% on first $10,000 / month $2 per $1,000 over $10,000—
    More Pricing Information
    Community Pulse
    Pike13Piper the AI SDR by Qualified
    Considered Both Products
    Jonas Software
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    Pike13Piper the AI SDR by Qualified
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Conversica
    Score4 out of 10
    Enterprises
    No answers on this topic
    Conversica
    Score4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pike13Piper the AI SDR by Qualified
    Likelihood to Recommend
    8.0
    (2 ratings)
    10.0
    (14 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Pike13Piper the AI SDR by Qualified
    Likelihood to Recommend
    Jonas Software
    Pike13 is well suited for a membership/subscription based service business, where invoicing is directly tied to a scheduled event. It is limited as a "retail cash register" for the sale of physical goods/merchandise with no readily available inventory system tied to sales.
    Incentivized
    Read full review
    Salesforce
    Piper the AI SDR is perfect for a global marketing team who wants to have greater control over conversations that are happening on the website. She does an excellent job of qualifying leads and getting meetings booked. In addition she does an excellent job routing people to support and away from sales if that is not an area they are interested. There aren't many areas we have found Piper to be not appropriate. As we continue to hone in and improve her capabilities.
    Incentivized
    Read full review
    Pros
    Jonas Software
    • Scheduling
    • Establishing purchasing platform
    • Enrolling new clients and staff
    Incentivized
    Read full review
    Salesforce
    • Good insight into what product the prospect is interested in
    • Engage the prospect when they are at the researching phase and form a human connection
    • Know when prospects that you are actively targeting are on the website and use that in messaging
    Incentivized
    Read full review
    Cons
    Jonas Software
    • The ability of the reporting function is strong, but the interface is not user friendly.
    • The payroll function would be more powerful if it was integrated with main payroll providers.
    Incentivized
    Read full review
    Salesforce
    • Piper the AI SDR can get tripped up when someone asks a question we weren't prepared for. Example Does the webinar cost money? Of course not but we didn't specifically put anywhere that it doesn't, and she can get confused
    • Piper the AI SDR can sometimes get overzealous and try do things she isn't able to like help someone download an ebook
    • There are some trigger limitations for email but we are aware it is on the features roadmap
    Incentivized
    Read full review
    Usability
    Jonas Software
    No answers on this topic
    Salesforce
    The Qualified tool itself if superb. It comes with so many features, not just the AI SDR - Sani, in our case, but additional features and benefits which I've started to take full advantage of. It's allowed us to drive engagement across the website within just days, and has already begun to see leads converted to open, and in some cases, won opportunities in under two weeks. Our AI SDR - Sani, has opened so many doors for the business. We've learned so much from our customers, website structure and content that resonates with prospects.
    Incentivized
    Read full review
    Support Rating
    Jonas Software
    I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Jonas Software
    I have not used similar products.
    Incentivized
    Read full review
    Salesforce
    We chose Qualified over their competitors because of our interactions with their team and the product. Their team made it feel like this was a partnership and that we weren't just some other customer. Implementation was fast and the tool is very user-friendly. Their customer support is next level and we really appreciate that. All in all, we love their implementation time and great service
    Incentivized
    Read full review
    Return on Investment
    Jonas Software
    • Reduced admin after implementation
    • Great ROI
    Incentivized
    Read full review
    Salesforce
    • Useful to attract new consumers.
    • Take steps to expand the portfolio of projects.
    • To increase conversion rates, use visualization and live chat in addition to voice calls.
    • Save time for engineering and contracting teams.
    • Enable artificial intelligence to forecast purchase intent so sales professionals can focus on accounts that are ready to buy.
    • Drive lead generation, pipeline, and revenue for sales and marketing teams.
    Incentivized
    Read full review
    ScreenShots

    Pike13 Screenshots

    Screenshot of Front Desk works on your phone, tablet, and desktopScreenshot of Check clients in quickly with QR codes from a mobile deviceScreenshot of You, your staff, and clients can manage their profilesScreenshot of Schedule clients from any device

    Piper the AI SDR by Qualified Screenshots

    Screenshot of Meet with qualified leads right on your website. Use live chat, voice-calls, and bots to sell smarter.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of Engage qualified prospects in real-time, high-fidelity sales conversations with live chat and voice calls.Screenshot of Use Chat Bots to engage visitors, capture leads, ask qualification questions, and book sales meetings.