TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    VAI ERP

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    VAI ERP (or S2K Enterprise) is a cloud-based ERP solution for durable goods distributors and manufacturers, offering multiple order processing options, inventory and purchase management, warehouse management, and customer relationship management features.

    $5,100

    per month

    Pricing
    PipedriveVAI ERP
    Editions & Modules
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    VAI ERP
    $255.00
    per month per user
    VAI ERP
    $2,200
    one-time fee per user
    Offerings
    Pricing Offerings
    PipedriveVAI ERP
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee-$50,000,250,000 one-time fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.—
    More Pricing Information
    Community Pulse
    PipedriveVAI ERP
    Considered Both Products
    Pipedrive Inc.
    No answer on this topic
    VAI (Vormittag Associates, Inc.)
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    91%
    Implementation went as expected
    10 Answers
    Features
    PipedriveVAI ERP
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    VAI ERP
    -
    Ratings
    Customer data management / contact management8.724 Ratings00 Ratings
    Workflow management7.821 Ratings00 Ratings
    Territory management6.514 Ratings00 Ratings
    Opportunity management8.365 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.864 Ratings00 Ratings
    Contract management8.317 Ratings00 Ratings
    Quote & order management7.314 Ratings00 Ratings
    Interaction tracking8.521 Ratings00 Ratings
    Channel / partner relationship management7.116 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    VAI ERP
    -
    Ratings
    Case management4.76 Ratings00 Ratings
    Call center management1.15 Ratings00 Ratings
    Help desk management3.16 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    VAI ERP
    -
    Ratings
    Lead management7.549 Ratings00 Ratings
    Email marketing7.613 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    VAI ERP
    -
    Ratings
    Task management7.964 Ratings00 Ratings
    Billing and invoicing management4.15 Ratings00 Ratings
    Reporting8.263 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    VAI ERP
    -
    Ratings
    Forecasting7.719 Ratings00 Ratings
    Pipeline visualization8.268 Ratings00 Ratings
    Customizable reports7.516 Ratings00 Ratings
    Customization
    Comparison of Customization features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    VAI ERP
    6.5
    9 Ratings
    15% below category average
    Custom fields8.664 Ratings00 Ratings
    Custom objects8.554 Ratings00 Ratings
    Scripting environment1.04 Ratings00 Ratings
    API for custom integration7.646 Ratings6.412 Ratings
    Plug-ins00 Ratings6.59 Ratings
    Security
    Comparison of Security features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    VAI ERP
    7.1
    10 Ratings
    17% below category average
    Single sign-on capability6.112 Ratings6.59 Ratings
    Role-based user permissions7.360 Ratings7.813 Ratings
    Social CRM
    Comparison of Social CRM features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    VAI ERP
    -
    Ratings
    Social data1.15 Ratings00 Ratings
    Social engagement1.15 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    VAI ERP
    -
    Ratings
    Marketing automation3.67 Ratings00 Ratings
    Compensation management3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    VAI ERP
    -
    Ratings
    Mobile access8.261 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    -
    Ratings
    VAI ERP
    6.9
    11 Ratings
    9% below category average
    Dashboards00 Ratings7.111 Ratings
    Standard reports00 Ratings6.514 Ratings
    Custom reports00 Ratings7.213 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    -
    Ratings
    VAI ERP
    7.4
    11 Ratings
    4% below category average
    Accounts payable00 Ratings7.714 Ratings
    Accounts receivable00 Ratings7.714 Ratings
    Global Financial Support00 Ratings7.17 Ratings
    Primary and Secondary Ledgers00 Ratings7.48 Ratings
    Journals and Reconciliations00 Ratings7.512 Ratings
    Configurable Accounting00 Ratings7.110 Ratings
    Standardized Processes00 Ratings7.611 Ratings
    Inventory Management
    Comparison of Inventory Management features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    -
    Ratings
    VAI ERP
    7.8
    11 Ratings
    2% below category average
    Inventory tracking00 Ratings7.914 Ratings
    Automatic reordering00 Ratings7.711 Ratings
    Location management00 Ratings7.713 Ratings
    Order Management
    Comparison of Order Management features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    -
    Ratings
    VAI ERP
    7.7
    11 Ratings
    3% below category average
    Pricing00 Ratings8.114 Ratings
    Order entry00 Ratings8.114 Ratings
    Credit card processing00 Ratings7.06 Ratings
    Cost of goods sold00 Ratings8.113 Ratings
    Order Orchestration00 Ratings7.210 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    -
    Ratings
    VAI ERP
    6.8
    11 Ratings
    11% below category average
    Billing Management00 Ratings7.37 Ratings
    Cash and Asset Management00 Ratings7.29 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings5.54 Ratings
    Period Close00 Ratings7.313 Ratings
    Procurement
    Comparison of Procurement features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    -
    Ratings
    VAI ERP
    7.1
    9 Ratings
    0% above category average
    Requisitions-to-Purchase Orders Integrated00 Ratings7.510 Ratings
    Supplier Management00 Ratings6.710 Ratings
    Logistics
    Comparison of Logistics features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    -
    Ratings
    VAI ERP
    6.1
    6 Ratings
    14% below category average
    Transportation Execution Management00 Ratings5.23 Ratings
    Trade and Customs Management00 Ratings5.54 Ratings
    Fulfillment Management00 Ratings7.06 Ratings
    Warehouse Workforce Management00 Ratings6.89 Ratings
    Manufacturing
    Comparison of Manufacturing features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    -
    Ratings
    VAI ERP
    6.9
    5 Ratings
    8% below category average
    Production Management00 Ratings6.56 Ratings
    Configuration Management00 Ratings7.47 Ratings
    Work Execution00 Ratings6.55 Ratings
    Manufacturing Costs00 Ratings7.38 Ratings
    Supply Chain
    Comparison of Supply Chain features of Pipedrive and VAI ERP
    Feature
    Pipedrive
    -
    Ratings
    VAI ERP
    7.5
    7 Ratings
    2% above category average
    Forecasting00 Ratings7.37 Ratings
    Inventory Planning00 Ratings7.610 Ratings
    Performance Monitoring00 Ratings7.68 Ratings
    Best Alternatives
    PipedriveVAI ERP
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipedriveVAI ERP
    Likelihood to Recommend
    8.0
    (72 ratings)
    8.4
    (15 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (25 ratings)
    7.7
    (15 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (15 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PipedriveVAI ERP
    Likelihood to Recommend
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    VAI base package software has a lot of productive tools that can be used for a lot of different types of businesses. At first I was taken back by this saying it would just be more efficient if they would just build it more specific to a certain business type, but now stepping back i see why they don't. They are able to customize it more to my needs
    Incentivized
    Read full review
    Pros
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    VAI (Vormittag Associates, Inc.)
    • Design and ease of entering data into screens.
    • Drill downs provided as you move around screens.
    • Help Text for each screen.
    • Back end programming easy to follow - good documentation.
    • Interfaces to third party software - ex. Mark Magic Forms.
    • Great Help Desk.
    • Training Videos.
    • Workflows and Triggers.
    Incentivized
    Read full review
    Cons
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    • There will most likely be customizations made for a particular niche site to integrate with their system.
    • Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
    • Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.
    Read full review
    Likelihood to Renew
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    S2K is easy to use, has room for growth, and serves the company's needs as a whole
    Read full review
    Usability
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    Often times it seems people want to learn a platform in seconds and if they can't they say it is not "user friendly." There are some platforms that can do so much that it is just going to take time to learn it all. To me that is a good thing. S2K takes time to learn but it is worth it. It can transform your organization.
    Incentivized
    Read full review
    Support Rating
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework
    Read full review
    Implementation Rating
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    VAI (Vormittag Associates, Inc.)
    If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote
    Read full review
    Alternatives Considered
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was
    Read full review
    Return on Investment
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    • Sales - since all screens are real-time, S2K helps keep our salespeople up to date with customer sales and their overall sales for each period/year.
    • CSR - tracking of customer orders from point of entry to invoicing, being able to give the customer current information on their order by viewing a single screen.
    • Purchasing - with multiple locations, tracking, and having inventory in the correct location to meet the customer demands that are shipped from their home location.
    • Warehouse bin/item management makes picking orders a fast, accurate process, with the addition of order verification.
    • Accounting - being able to see real-time information across all applications. A/R, A/P, and G/L.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    VAI ERP Screenshots

    Screenshot of VAI ERP Product SuiteScreenshot of VAI Item InquiryScreenshot of VAI Mobile Warehouse