Pipedrive

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pipedrive	Score 8.0 out of 10	N/A	Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.	$24 per month

Pricing

Pipedrive

Editions & Modules

Essential: $14
per month (billed annually)
Advanced: $29
per month (billed annually)
Professional: $49
per month (billed annually)
Power: $64
per month (billed annually)
Enterprise: $99
per month (billed annually)

Offerings

Pricing Offerings
Pipedrive
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Monthly plans are available. The Essentials monthly plan at $24 per month.

More Pricing Information

Pricing Info

Community Pulse
	Pipedrive
Considered Both Products	Pipedrive Adil Khan Robin Front-end Developer\| Team Lead Chose Pipedrive Pipedrive has an excellent UI, email tracking features, and the ability to display contact information and notes about each individual. It allows us to integrate other systems with a high degree of automation, which is crucial to our workflow. Easy to pick up and use, with … Incentivized Helpful? Verified User Manager Chose Pipedrive We switched from Microsoft Dynamics to Pipedrive because Pipedrive was more cost effective and gave us more control over the custom fields we could make that applied directly to our company. It also was a much easier software to navigate and the sales team was using it a lot … Helpful? WO Weronika Oesterreicher Account Director Chose Pipedrive Pipedrive's integrations are so much better. Pipedrive has a much better user interface, the email tracking functionality is very handy, Pipedrive has a better interface in displaying people's contact details and our notes on them, and most importantly, Pipedrive allows us to … Helpful? Verified User Account Manager Chose Pipedrive It is easier to use and more specific. I think HubSpot has a lot and can be overwhelming or confusing at the start. It is cheaper, and the automation is easier to configure. I think it is a better option to start with Pipedrive software. Try it and check for yourself. Helpful? Jason Carlage Director of Sales Chose Pipedrive I really like Pipedrive for a small business or a Salesforce with a lot of newer reps. It's so simple to see at a glance what is needed for follow up of all top leads, and all leads in general. Reps won't forget the next steps because of the reminders, and it's very easy to … Incentivized Helpful? Verified User Account Manager Chose Pipedrive I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back … Incentivized Helpful? Mark Rueckert Sales Director Chose Pipedrive Pipedrive is less complex and far more affordable. It is missing some of the marketing tools (email marketing, adspend tracking, etc.) But for a small team this tool is far superior. It cuts out the fluff and focuses on helping you manage a pipeline. And the cost is a million … Incentivized Helpful? Verified User C-Level Executive Chose Pipedrive Better integrations, dashboards, reporting, and tasks Incentivized Helpful? Jack Mattheus Human Resources Management Chose Pipedrive The difference between this CMR software and similar ones is that Pipedrive is much more complete in terms of features that can be exercised in different job roles such as consulting, human resources management and marketing. Helpful? Verified User Partner Chose Pipedrive Pipeline Deals - prior to Pipedrive we tested Pipeline Deals. these two products are similar as in they are made for small/mid-sized businesses. We felt that Pipedrive was more intuitive and easier for our companies needs. The deal tracking was a real decision-maker for us. … Incentivized Helpful? Verified User Manager Chose Pipedrive Pipedrive is much more intuitive, fast, easy to understand and to keep tracking, BUT, it's not as customizable, as good for marketing automation, it doesn't use AI. Salesforce was the most customizable CRM I ever used, that was amazing, we could adapt to every business, but the … Incentivized Helpful? Verified User Supervisor Chose Pipedrive I'm a huge fan of HubSpot. It is more aligned with how most salespeople work than any other CRM out there. It's modern enough that you don't have to spend hours trying to figure out how to do things. While they continue to raise the price, it is still a great value. Incentivized Helpful? Verified User Director Chose Pipedrive I have not used products similar to Pipedrive. Incentivized Helpful? ER Edgar Romero Director of Sales Chose Pipedrive Pipedrive stands ahead of SugarCRM in its ease of use, its simplicity and zero overhead information that is not needed in order to manage your leads. Pipedrive is our preferred tool since it has everything you would really need is a pretty simple, clean, and easy to use and … Incentivized Helpful? Verified User Executive Chose Pipedrive Pipedrive was being used by a sister company and recommended. Not sure how a one on one trial would go. I like Outlook for email and Pipedrive is weak when synching with Outlook Incentivized Helpful? TB Timothy Berman Innovation Manager Chose Pipedrive Pipedrive is extremely lightweight, but extremely powerful as you get deeper into it. My 61 year old father will use it, when he won't even use email on desktop. Pipedrive is inexpensive and easy to adopt. It's also easy to adapt, adding custom fields, deal stages, and other … Incentivized Helpful? Stephen Steinberg Founder Chose Pipedrive Pipedrive is extremely simple with the pipeline management, but more time-consuming than necessary for even simpler tasks like browsing through contacts or organizations, and especially making changes to those contacts or organizations. If they were able to make it so that you … Incentivized Helpful? Brett Eskelson VP of Sales Chose Pipedrive Pipedrive is nowhere near as capable as Salesforce, but it's also much easier to manage. I think of Pipedrive as a simple version CRM that is good for managing inbound lead's interests in an organized way. When you have a larger sales structure with different components and … Incentivized Helpful? SM Shannon McNamara Digital Marketing Chose Pipedrive Pipedrive was the best option for our company because the price is right for a small company! Before Pipedrive, we were just tracking sales in excel spreadsheets, and Pipedrive I believe is the next best step if you want to graduate from spreadsheets, but not take your company … Incentivized Helpful? Verified User C-Level Executive Chose Pipedrive More user-friendly, more depth, more results. Incentivized Helpful? Verified User Executive Chose Pipedrive Pipedrive is an alternative to Salesforce. However, Salesforce is a much more sophisticated platform containing support and marketing features as well. Pipedrive is suitable for small teams and operations that are not necessarily needing built-in contracting, marketing, or … Incentivized Helpful? Verified User Director Chose Pipedrive Pipedrive is cheaper and more flexible. Incentivized Helpful? Oliver R. Sales Director Chose Pipedrive Pipe Drive is THE ONLY sales CRM that any sales professional should use. I think that other CRMs are better for other tasks but for sales, Pipedrive is KEY! Pipedrive makes it very easy for a salesperson to keep up to date and add and remove records very quickly and allows to … Incentivized Helpful? John Bianchi Director of Accounts Chose Pipedrive I think that for a smaller sales team and for simply getting your reps off of pen and paper and into a digital system that can be managed, Pipedrive is the perfect system to get the sales team moving and thinking along the lines of a team selling approach. What Pipedrive is not … Incentivized Helpful?
Top Pros	Pro Easy to use Pro Sales team Pro User friendly
Top Cons	Minus New contacts Minus Manual work Minus Importing data

Features

Pipedrive

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Pipedrive 6.3 59 Ratings 20% below category average
Customer data management / contact management	6.515 Ratings
Workflow management	7.812 Ratings
Territory management	6.68 Ratings
Opportunity management	8.857 Ratings
Integration with email client (e.g., Outlook or Gmail)	7.355 Ratings
Contract management	3.09 Ratings
Quote & order management	5.17 Ratings
Interaction tracking	7.113 Ratings
Channel / partner relationship management	4.39 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Pipedrive 2.9 7 Ratings 89% below category average
Case management	4.76 Ratings
Call center management	1.15 Ratings
Help desk management	3.16 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Pipedrive 8.5 40 Ratings 12% above category average
Lead management	8.440 Ratings
Email marketing	8.74 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Pipedrive 7.1 58 Ratings 7% below category average
Task management	8.955 Ratings
Billing and invoicing management	4.15 Ratings
Reporting	8.254 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Pipedrive 5.1 60 Ratings 40% below category average
Forecasting	5.111 Ratings
Pipeline visualization	8.660 Ratings
Customizable reports	1.78 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Pipedrive 6.1 56 Ratings 22% below category average
Custom fields	7.256 Ratings
Custom objects	7.746 Ratings
Scripting environment	1.04 Ratings
API for custom integration	8.539 Ratings

Security

Comparison of Security features of Product A and Product B
	Pipedrive 7.3 54 Ratings 13% below category average
Single sign-on capability	6.112 Ratings
Role-based user permissions	8.552 Ratings

Social CRM

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Pipedrive 3.6 7 Ratings 66% below category average
Marketing automation	3.67 Ratings
Compensation management	3.54 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Pipedrive 8.2 53 Ratings 9% above category average
Mobile access	8.253 Ratings

Best Alternatives
	Pipedrive
Small Businesses	Salesmate Score 9.8 out of 10
Medium-sized Companies	Creatio Score 9.1 out of 10
Enterprises	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Pipedrive
Likelihood to Recommend	8.9 (63 ratings)
Likelihood to Renew	8.0 (3 ratings)
Usability	8.9 (16 ratings)
Availability	8.2 (1 ratings)
Support Rating	8.4 (15 ratings)
Implementation Rating	8.2 (1 ratings)

User Testimonials
	Pipedrive
Likelihood to Recommend	Pipedrive Inc. Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes. Incentivized Adil Khan Robin Front-end Developer\| Team Lead Read full review
Pros	Pipedrive Inc. Great visual visibility of the funnel plus easy to drag the deals across the stages The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC) The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed WO Weronika Oesterreicher Account Director Read full review
Cons	Pipedrive Inc. Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact. Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly. Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it. Incentivized Mark Rueckert Sales Director Read full review
Likelihood to Renew	Pipedrive Inc. -2 for Its cost and +8 for the need of tracking of leads and monitoring of team. Incentivized Verified User Anonymous Read full review
Usability	Pipedrive Inc. There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for! Incentivized Verified User Anonymous Read full review
Support Rating	Pipedrive Inc. Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier. Incentivized Verified User Anonymous Read full review
Implementation Rating	Pipedrive Inc. Experiment is the only way to start Ed Juline Director of Sales Read full review
Alternatives Considered	Pipedrive Inc. I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case. Incentivized Verified User Anonymous Read full review
Return on Investment	Pipedrive Inc. Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive. I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is. Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so. Incentivized Verified User Anonymous Read full review
ScreenShots	Pipedrive Screenshots