Pipedrive

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pipedrive	Score 8.2 out of 10	N/A	Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.	$24 per month per seat

Pricing

Pipedrive

Editions & Modules

Essential: $24
per month per seat
Advanced: $49
per month per seat
Professional: $69
per month per seat
Power: $79
per month per seat
Enterprise: $129
per month per seat

Offerings

Pricing Offerings
Pipedrive
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Monthly plans are available. The Essentials monthly plan at $24 per month.

More Pricing Information

Community Pulse
	Pipedrive
Considered Both Products	Pipedrive Adam Tuchscherer Sales/Finance Exec Chose Pipedrive Overall compared to SFDC and other CRM tools Pipedrive stacks up very well when it comes to ease of use and usability. It needs a bit better more robust reporting compared to some of the other tools. But for the cost and value provides I'd rank Pipedrive very highly in … Incentivized Helpful? Verified User Executive Chose Pipedrive Salesforce is more complex, visually Pipedrive is easier to look at at a glance to see where your opportunities fall in the stages in your funnel; whereas Salesforce is not as visually appealing. Pipedrive is better for smaller businesses and more price effective than some of … Incentivized Helpful? Aviva Rosman Co-Founder and COO Chose Pipedrive Hubspot is more complex with more functionality, Pipedrive is easier and more straightforward to use. Incentivized Helpful? Verified User Account Manager Chose Pipedrive Much easier setup and use on basic level. Incentivized Helpful? Verified User Partner Chose Pipedrive The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow … Incentivized Helpful? Verified User Employee Chose Pipedrive Asana is much better for task management and to-do lists. Also, it has a great calendar feature. Incentivized Helpful? Verified User Employee Chose Pipedrive Pipedrive has a simpler interface and focuses on sales initiatives rather than digital marketing efforts which is something that our sales team needs. Pipedrive offers a good level of flexibility when it comes to customizations and they are always open to adding new features. Incentivized Helpful? Adil Khan Robin Front-end Developer\| Team Lead Chose Pipedrive Pipedrive has an excellent UI, email tracking features, and the ability to display contact information and notes about each individual. It allows us to integrate other systems with a high degree of automation, which is crucial to our workflow. Easy to pick up and use, with … Incentivized Helpful? Verified User Manager Chose Pipedrive We switched from Microsoft Dynamics to Pipedrive because Pipedrive was more cost effective and gave us more control over the custom fields we could make that applied directly to our company. It also was a much easier software to navigate and the sales team was using it a lot … Helpful? WO Weronika Oesterreicher Account Director Chose Pipedrive Pipedrive's integrations are so much better. Pipedrive has a much better user interface, the email tracking functionality is very handy, Pipedrive has a better interface in displaying people's contact details and our notes on them, and most importantly, Pipedrive allows us to … Helpful? Verified User Account Manager Chose Pipedrive It is easier to use and more specific. I think HubSpot has a lot and can be overwhelming or confusing at the start. It is cheaper, and the automation is easier to configure. I think it is a better option to start with Pipedrive software. Try it and check for yourself. Helpful? Jason Carlage Director of Sales Chose Pipedrive I really like Pipedrive for a small business or a Salesforce with a lot of newer reps. It's so simple to see at a glance what is needed for follow up of all top leads, and all leads in general. Reps won't forget the next steps because of the reminders, and it's very easy to … Incentivized Helpful? Verified User Account Manager Chose Pipedrive I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back … Incentivized Helpful? Mark Rueckert Sales Director Chose Pipedrive Pipedrive is less complex and far more affordable. It is missing some of the marketing tools (email marketing, adspend tracking, etc.) But for a small team this tool is far superior. It cuts out the fluff and focuses on helping you manage a pipeline. And the cost is a million … Incentivized Helpful? Verified User C-Level Executive Chose Pipedrive Better integrations, dashboards, reporting, and tasks Incentivized Helpful? Jack Mattheus Human Resources Management Chose Pipedrive The difference between this CMR software and similar ones is that Pipedrive is much more complete in terms of features that can be exercised in different job roles such as consulting, human resources management and marketing. Helpful? Verified User Partner Chose Pipedrive Pipeline Deals - prior to Pipedrive we tested Pipeline Deals. these two products are similar as in they are made for small/mid-sized businesses. We felt that Pipedrive was more intuitive and easier for our companies needs. The deal tracking was a real decision-maker for us. … Incentivized Helpful? Verified User Manager Chose Pipedrive Pipedrive is much more intuitive, fast, easy to understand and to keep tracking, BUT, it's not as customizable, as good for marketing automation, it doesn't use AI. Salesforce was the most customizable CRM I ever used, that was amazing, we could adapt to every business, but the … Incentivized Helpful? Verified User Supervisor Chose Pipedrive I'm a huge fan of HubSpot. It is more aligned with how most salespeople work than any other CRM out there. It's modern enough that you don't have to spend hours trying to figure out how to do things. While they continue to raise the price, it is still a great value. Incentivized Helpful? Verified User Director Chose Pipedrive I have not used products similar to Pipedrive. Incentivized Helpful? ER Edgar Romero Director of Sales Chose Pipedrive Pipedrive stands ahead of SugarCRM in its ease of use, its simplicity and zero overhead information that is not needed in order to manage your leads. Pipedrive is our preferred tool since it has everything you would really need is a pretty simple, clean, and easy to use and … Incentivized Helpful? Verified User Executive Chose Pipedrive Pipedrive was being used by a sister company and recommended. Not sure how a one on one trial would go. I like Outlook for email and Pipedrive is weak when synching with Outlook Incentivized Helpful? TB Timothy Berman Innovation Manager Chose Pipedrive Pipedrive is extremely lightweight, but extremely powerful as you get deeper into it. My 61 year old father will use it, when he won't even use email on desktop. Pipedrive is inexpensive and easy to adopt. It's also easy to adapt, adding custom fields, deal stages, and other … Incentivized Helpful? Stephen Steinberg Founder Chose Pipedrive Pipedrive is extremely simple with the pipeline management, but more time-consuming than necessary for even simpler tasks like browsing through contacts or organizations, and especially making changes to those contacts or organizations. If they were able to make it so that you … Incentivized Helpful?

Features

Pipedrive

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Pipedrive 7.8 68 Ratings 0% above category average
Customer data management / contact management	8.624 Ratings
Workflow management	7.621 Ratings
Territory management	6.514 Ratings
Opportunity management	8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.664 Ratings
Contract management	8.117 Ratings
Quote & order management	7.214 Ratings
Interaction tracking	8.521 Ratings
Channel / partner relationship management	7.116 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Pipedrive 2.9 7 Ratings 90% below category average
Case management	4.76 Ratings
Call center management	1.15 Ratings
Help desk management	3.16 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Pipedrive 7.5 49 Ratings 3% below category average
Lead management	7.449 Ratings
Email marketing	7.513 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Pipedrive 6.7 67 Ratings 13% below category average
Task management	7.964 Ratings
Billing and invoicing management	4.15 Ratings
Reporting	8.163 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Pipedrive 7.7 68 Ratings 1% above category average
Forecasting	7.519 Ratings
Pipeline visualization	8.268 Ratings
Customizable reports	7.516 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Pipedrive 6.3 64 Ratings 19% below category average
Custom fields	8.364 Ratings
Custom objects	8.354 Ratings
Scripting environment	1.04 Ratings
API for custom integration	7.646 Ratings

Security

Comparison of Security features of Product A and Product B
	Pipedrive 6.6 62 Ratings 24% below category average
Single sign-on capability	6.112 Ratings
Role-based user permissions	7.160 Ratings

Social CRM

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Pipedrive 3.6 7 Ratings 69% below category average
Marketing automation	3.67 Ratings
Compensation management	3.54 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Pipedrive 8.2 61 Ratings 9% above category average
Mobile access	8.261 Ratings

Best Alternatives
	Pipedrive
Small Businesses	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.1 out of 10
Enterprises	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Pipedrive
Likelihood to Recommend	7.9 (72 ratings)
Likelihood to Renew	8.0 (3 ratings)
Usability	9.0 (25 ratings)
Availability	8.2 (1 ratings)
Support Rating	8.5 (15 ratings)
Implementation Rating	8.2 (1 ratings)

User Testimonials
	Pipedrive
Likelihood to Recommend	Pipedrive Inc. Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year. Incentivized Verified User Anonymous Read full review
Pros	Pipedrive Inc. Great visual visibility of the funnel plus easy to drag the deals across the stages The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC) The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed WO Weronika Oesterreicher Account Director Read full review
Cons	Pipedrive Inc. Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact. Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly. Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it. Incentivized Mark Rueckert Sales Director Read full review
Likelihood to Renew	Pipedrive Inc. -2 for Its cost and +8 for the need of tracking of leads and monitoring of team. Incentivized Verified User Anonymous Read full review
Usability	Pipedrive Inc. Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation. Incentivized Adil Khan Robin Front-end Developer\| Team Lead Read full review
Support Rating	Pipedrive Inc. Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier. Incentivized Verified User Anonymous Read full review
Implementation Rating	Pipedrive Inc. Experiment is the only way to start Ed Juline Director of Sales Read full review
Alternatives Considered	Pipedrive Inc. I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case. Incentivized Verified User Anonymous Read full review
Return on Investment	Pipedrive Inc. Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up) We were able to integrate our calling system easily and get things going on the lead calling aspect. Great multipipeline option where we were able to manage both organisations under one roof. Incentivized Verified User Anonymous Read full review
ScreenShots	Pipedrive Screenshots