Pipedrive is affordable, user-friendly, and has a good search filter.
December 28, 2022

Pipedrive is affordable, user-friendly, and has a good search filter.

Adil Khan Robin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Pipedrive

Pipedrive is an affordable, easy-to-use, and customizable cloud-based CRM platform. It helps our sales team stay accountable and organize customer data so much that we use it as our CRM. Its data entry, pipeline creation, and platform integration are flexible. Email monitoring alerts us when a recipient opens an email and clicks a link, so we can follow up on pending business or investigate strange goings-on.
  • Easy to customize and organize.
  • Auto-tracking calls and emails.
  • It helps us track and log leads and deals.
  • Remote work and local leads are possible.
  • Excellent dashboard that prioritizes tasks and deals.
  • Lacks custom content area creation.
  • Need for more reporting and automation.
  • Drag-and-drop deal management can be tricky.
  • It's helped us move our data to the cloud with fast search, reporting, and logging.
  • The search field is compelling, and custom fields have helped us customize it.
  • It helps us log, track, and analyze leads and deals to grow our business.
Pipedrive has an excellent UI, email tracking features, and the ability to display contact information and notes about each individual. It allows us to integrate other systems with a high degree of automation, which is crucial to our workflow. Easy to pick up and use, with seamless integration into Gmail and Outlook, Pipedrive is a great CRM option. Compared to rivals, Pipedrive is simple and has quality features.

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Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Pipedrive has an excellent support team that is quick to respond and always knows how to fix things whenever they pop up. Always courteous and helpful, they make working with them accessible, and Pipedrive agents usually work hard to understand and resolve issues.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding:

—Exceptional cost-effectiveness.
—Top-notch search filter.

However, its speed could be increased because adding new actions requires numerous taps and swipes.

Pipedrive Feature Ratings

Opportunity management
Integration with email client (e.g., Outlook or Gmail)
Lead management
Task management
Pipeline visualization
Custom fields
Custom objects
API for custom integration
Role-based user permissions
Mobile access