Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
$22
per month
VisualCron
Score 6.5 out of 10
N/A
VisualCron is an automation, Integration and Task Scheduler tool. VisualCron combines many features into one product. VisualCron was founded in 2004. Through scheduling users can set Jobs to run on a specific time or event with the help of Triggers. The Tasks in each Job automate scripts to eliminate human errors. Through various Tasks users can integrate different systems through file transfer, encryption, compression and…
Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
VisualCron does accommodate continuous file processing. Like packing and unpacking compressed files, splitting or merging files, sending E-mail's and executing queries on databases. VisualCron in less suitable for performing very complex operations on files like, arithmetic with numbers, dates or amounts. Very complex job scripts become cluttered. Debugging Job scripts is not easy.
VisualCron should more specifically indicate the root cause of an error.
If copying a file goes wrong, VisualCron reports 'can't copy file'. I expect 'no read permissions from original' or 'no write permissions from destination'.
VisualCron offers no way to execute a Job script line by line
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
Questions and problems can be addressed to VisualCron 's support department via E-mail. I usually get a good answer from them fairly quickly. There is also a VisualCron forum where you can ask questions that will be answered by other VisualCron users.
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
For simple processes, VisualCron is easier to use and maintain. For complicated processes, Quadient Inspire offers more options. The graphical representations of waiting, running or completed jobs is adequate for both products. The logging of job actions is better in Quadient Inpire as in VisualCron.
Our processes are more organized and we are not missing any steps.
We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
We are able to keep track of customer billing changes easier.
