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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    zigihub

    Score6 out of 10
    N/Azigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
    Pricing
    Pipeline CRMzigihub
    Editions & Modules
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Pipeline CRMzigihub
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$24 per user
    Additional Details——
    More Pricing Information
    Features
    Pipeline CRMzigihub
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipeline CRM and zigihub
    Feature
    Pipeline CRM
    6.9
    5 Ratings
    13% below category average
    zigihub
    7.3
    2 Ratings
    7% below category average
    Customer data management / contact management8.05 Ratings8.02 Ratings
    Workflow management8.05 Ratings8.02 Ratings
    Territory management7.04 Ratings6.02 Ratings
    Opportunity management8.05 Ratings7.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)4.05 Ratings3.02 Ratings
    Contract management5.05 Ratings8.02 Ratings
    Quote & order management6.03 Ratings8.21 Ratings
    Interaction tracking9.05 Ratings8.02 Ratings
    Channel / partner relationship management7.04 Ratings9.11 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipeline CRM and zigihub
    Feature
    Pipeline CRM
    7.8
    3 Ratings
    1% above category average
    zigihub
    7.0
    2 Ratings
    10% below category average
    Case management7.03 Ratings7.02 Ratings
    Call center management8.21 Ratings7.02 Ratings
    Help desk management8.21 Ratings7.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipeline CRM and zigihub
    Feature
    Pipeline CRM
    5.0
    4 Ratings
    43% below category average
    zigihub
    8.0
    2 Ratings
    3% above category average
    Lead management8.04 Ratings8.02 Ratings
    Email marketing2.02 Ratings8.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipeline CRM and zigihub
    Feature
    Pipeline CRM
    4.5
    5 Ratings
    52% below category average
    zigihub
    7.4
    2 Ratings
    4% below category average
    Task management3.04 Ratings6.02 Ratings
    Billing and invoicing management5.53 Ratings9.11 Ratings
    Reporting5.03 Ratings7.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipeline CRM and zigihub
    Feature
    Pipeline CRM
    6.7
    5 Ratings
    13% below category average
    zigihub
    7.0
    2 Ratings
    9% below category average
    Forecasting8.03 Ratings6.02 Ratings
    Pipeline visualization5.05 Ratings7.02 Ratings
    Customizable reports7.05 Ratings8.02 Ratings
    Customization
    Comparison of Customization features of Pipeline CRM and zigihub
    Feature
    Pipeline CRM
    9.5
    5 Ratings
    22% above category average
    zigihub
    5.8
    2 Ratings
    27% below category average
    Custom fields10.05 Ratings8.02 Ratings
    Custom objects10.05 Ratings6.02 Ratings
    Scripting environment8.21 Ratings6.41 Ratings
    API for custom integration10.05 Ratings3.02 Ratings
    Security
    Comparison of Security features of Pipeline CRM and zigihub
    Feature
    Pipeline CRM
    6.0
    3 Ratings
    33% below category average
    zigihub
    8.5
    2 Ratings
    1% above category average
    Single sign-on capability6.02 Ratings8.02 Ratings
    Role-based user permissions6.02 Ratings9.02 Ratings
    Social CRM
    Comparison of Social CRM features of Pipeline CRM and zigihub
    Feature
    Pipeline CRM
    8.1
    2 Ratings
    8% above category average
    zigihub
    9.1
    1 Ratings
    19% above category average
    Social data8.12 Ratings9.11 Ratings
    Social engagement8.21 Ratings9.11 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipeline CRM and zigihub
    Feature
    Pipeline CRM
    4.6
    3 Ratings
    48% below category average
    zigihub
    6.5
    2 Ratings
    15% below category average
    Marketing automation2.03 Ratings4.02 Ratings
    Compensation management7.31 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of Pipeline CRM and zigihub
    Feature
    Pipeline CRM
    8.0
    5 Ratings
    5% above category average
    zigihub
    4.0
    2 Ratings
    62% below category average
    Mobile access8.05 Ratings4.02 Ratings
    Best Alternatives
    Pipeline CRMzigihub
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pipeline CRMzigihub
    Likelihood to Recommend
    7.0
    (6 ratings)
    6.0
    (2 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Pipeline CRMzigihub
    Likelihood to Recommend
    Pipeline CRM PipelineDeals
    If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
    Incentivized
    Read full review
    zigihub
    1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
    2. Helps you track the performance of your marketing campaign
    3. Its a cost-effective tool
    4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
    5. Their email editor is quite basic with many must-have designing features missing
    Incentivized
    Read full review
    Pros
    Pipeline CRM PipelineDeals
    • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
    • Reporting: We were able to setup all types of reporting and tracking.
    • Ease of Use: While the platform was powerful, it was always easy to use.
    Incentivized
    Read full review
    zigihub
    • The platform navigation is very smooth.
    • Easily switch from CRM to Marketing Automation tool
    • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
    Incentivized
    Read full review
    Cons
    Pipeline CRM PipelineDeals
    • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
    Incentivized
    Read full review
    zigihub
    • The email editor tool is very basic
    • You cannot templatize your outreach with out-of-the-box designing
    • Integrations with Salesforce and Hubspot is missing
    Incentivized
    Read full review
    Likelihood to Renew
    Pipeline CRM PipelineDeals
    If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
    Incentivized
    Read full review
    zigihub
    No answers on this topic
    Usability
    Pipeline CRM PipelineDeals
    The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
    Incentivized
    Read full review
    zigihub
    1. Has a lot of scope for improvement in terms of email editor and lead management
    2. Out-of-the-box reporting features should also be made available
    3. Should provide integration with other software
    4. The user experience could be improved
    5. The tool can be made a little faster to operate
    6. Workflows, land page, and form options can be improved
    Incentivized
    Read full review
    Support Rating
    Pipeline CRM PipelineDeals
    Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
    Incentivized
    Read full review
    zigihub
    The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
    Incentivized
    Read full review
    Alternatives Considered
    Pipeline CRM PipelineDeals
    The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
    Incentivized
    Read full review
    zigihub
    Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
    Incentivized
    Read full review
    Return on Investment
    Pipeline CRM PipelineDeals
    • Has made us understand sales tactics that are working
    • Easily create forecasting on growth in multiple categories
    • Understand our process and what we need to improve on in closing deals
    Incentivized
    Read full review
    zigihub
    • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
    Incentivized
    Read full review
    ScreenShots

    Pipeline CRM Screenshots

    Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources

    zigihub Screenshots

    Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.