TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pluralsight Skills

    Score9.2 out of 10
    N/APluralsight Skills is a skill development solution that enables employees to build in-demand skills in a way that’s personalized to their current knowledge and preferred way to learn. The course library includes content on software development, DevOps, machine learning, security infrastructure, and cloud, as well as certification practice exams, hands on learning experiences and cloud labs, and skills assessments.

    $29

    per month

    Skilljar by Gainsight

    Score8.3 out of 10
    N/ASkilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A
    Pricing
    Pluralsight SkillsSkilljar by Gainsight
    Editions & Modules
    Individual - Standard
    $29.00
    per month
    Individual - Premium
    $45.00
    per month
    Team - Professional
    $579.00
    per user, per year
    Team - Enterprise
    $779.00
    per user, per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Pluralsight SkillsSkilljar by Gainsight
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Pluralsight SkillsSkilljar by Gainsight
    Considered Both Products
    Pluralsight
    No answer on this topic
    Gainsight
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    73 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    60 Answers
    Features
    Pluralsight SkillsSkilljar by Gainsight
    Learning Management
    Comparison of Learning Management features of Pluralsight Skills and Skilljar by Gainsight
    Feature
    Pluralsight Skills
    7.9
    7 Ratings
    9% below category average
    Skilljar by Gainsight
    9.2
    26 Ratings
    7% above category average
    Course authoring10.06 Ratings10.022 Ratings
    Course catalog or library10.07 Ratings8.925 Ratings
    Player/Portal7.16 Ratings8.921 Ratings
    Learning content10.07 Ratings00 Ratings
    Progress tracking & certifications8.07 Ratings7.826 Ratings
    Learning reporting & analytics6.95 Ratings9.526 Ratings
    Social learning4.52 Ratings8.914 Ratings
    Mobile friendly00 Ratings10.020 Ratings
    Assignments00 Ratings10.019 Ratings
    Compliance management00 Ratings8.417 Ratings
    Learning administration00 Ratings10.024 Ratings
    Gamification00 Ratings8.43 Ratings
    Single Sign On (SSO) Enabled Learning00 Ratings10.03 Ratings
    eLearning Content
    Comparison of eLearning Content features of Pluralsight Skills and Skilljar by Gainsight
    Feature
    Pluralsight Skills
    10.0
    1 Ratings
    15% above category average
    Skilljar by Gainsight
    -
    Ratings
    Structured Learning10.01 Ratings00 Ratings
    Course Searches10.01 Ratings00 Ratings
    Customer Training Tools
    Comparison of Customer Training Tools features of Pluralsight Skills and Skilljar by Gainsight
    Feature
    Pluralsight Skills
    -
    Ratings
    Skilljar by Gainsight
    9.6
    3 Ratings
    0% below category average
    Customer Feedback Collection00 Ratings8.93 Ratings
    Customer Training Library Curation00 Ratings10.03 Ratings
    User Permissioning00 Ratings10.03 Ratings
    Best Alternatives
    Pluralsight SkillsSkilljar by Gainsight
    Small Businesses
    Coursera
    Score7.6 out of 10
    No answers on this topic
    Medium-sized Companies
    365 Data Science
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    A Cloud Guru (discontinued)
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pluralsight SkillsSkilljar by Gainsight
    Likelihood to Recommend
    9.0
    (18 ratings)
    9.5
    (78 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.2
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (53 ratings)
    Support Rating
    6.0
    (1 ratings)
    9.0
    (52 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Pluralsight SkillsSkilljar by Gainsight
    Likelihood to Recommend
    Pluralsight
    Awesome tool for teams looking to gain new skills or refine and update existing skills. I love the convenience of using this tool for recertification credits (i.e. PMP). Instead of identifying which classes I need to take, I can identify my interests and have recommendations presented for what paths I should take. It is a really helpful tool to create ladders for my team to transition from one role into the next. I think this is going to be a really beneficial tool.
    Incentivized
    Read full review
    Gainsight
    Skilljar is fantastic for structured onboarding processes. If you're
    looking to streamline and standardize the onboarding experience for your
    customers, especially for software or complex products, this platform
    is a gem. It allows you to create step-by-step courses guiding users
    through functionalities, reducing confusion and accelerating their
    learning curve.When you need versatility in content delivery, Skilljar is spot-on.
    Whether it's video tutorials, interactive quizzes, downloadable
    resources, or live webinars, the platform accommodates various formats.
    It's perfect for accommodating different learning styles and ensuring
    engagement.
    For scenarios that demand highly complex simulations or immersive
    learning experiences, Skilljar's capabilities might fall short. While it
    supports interactive elements, extremely sophisticated simulations
    might require additional specialized software or platforms.
    Incentivized
    Read full review
    Pros
    Pluralsight
    • Pluralsight has hundreds of authors that are constantly producing new content, which is valuable for the tech industry that is constantly moving at a brisk pace.
    • Many content authors are respected leaders in the topic they're presenting. You are able to trust that their content is thorough and authentic.
    • Niche expert-level topics are presented in a curated video format which is difficult to find anywhere else.
    Incentivized
    Read full review
    Gainsight
    • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
    • Ease of use for students, administrators, and content creators
    • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
    • Asking for and listening to customer feedback for enhancements
    • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
    Incentivized
    Read full review
    Cons
    Pluralsight
    • Companies don't change technologies in their products often. For example a product that was built on AngularJS is still viable and the company may have no plans to upgrade it. Pluralsight could do a better job of providing new courses on technology that's still useful, though somewhat dated; like AngularJS for example.
    • Pluralsight has a bad habit of throwing all their courses in a large bucket. For example, when I log-in and look to see what new I often have to wade through courses on tools that a web artist or designer would use. I wish Pluralsight would categorize course and let us (their customers) flag what types of videos we wanted to see, or better yet exclude from our view.
    • Years ago, Pluralsight would let its customer download the courseware and that was great. I was disappointed when they stopped this feature.
    • I'd love to see more course where the goal is to build a particular type of software. For example, lets have one where you build a blog using ASP.NET and deploy it to Azure. Let have one where you build a survey application, etc. Learning technologies is great, but I'd love to see courses where the goal is to build a particular type of application.
    Incentivized
    Read full review
    Gainsight
    • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
    • Features that allow for the translation of content to allow access to content across languages.
    • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
    Incentivized
    Read full review
    Likelihood to Renew
    Pluralsight
    Great product and service so far. Awesome new content almost every week.
    Incentivized
    Read full review
    Gainsight
    I like what you are using and how we are doing it. Also, changing systems is a lot of work
    Incentivized
    Read full review
    Usability
    Pluralsight
    Very, VERY easy to use.
    Incentivized
    Read full review
    Gainsight
    The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
    Read full review
    Support Rating
    Pluralsight
    Each feedback I do for them, I get no response. Minimal communication and followups!
    Read full review
    Gainsight
    I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
    Incentivized
    Read full review
    Implementation Rating
    Pluralsight
    No answers on this topic
    Gainsight
    Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
    Incentivized
    Read full review
    Alternatives Considered
    Pluralsight
    Before using Pluralsight, staff was using YouTube to help them with developing certain aspects of their knowledge. However, YouTube is much less structured/organized than Pluralsight. Pluralsight has a very wide offering of courses and it has lot of good content. One quick search and we can get started.
    Incentivized
    Read full review
    Gainsight
    Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
    Incentivized
    Read full review
    Return on Investment
    Pluralsight
    • One positive impact is it has kept our employees engaged in the material they work with every day. Instead of becoming stagnant and complacent, they are actively searching out ways to develop skills and do more with the tools available to them.
    • It saves money when it comes to offering training and development opportunities company-wide. It would be much more costly to invest in specialized training for that number of employees.
    • One potential negative is the amount of company time spent on coursework over work responsibilities. A balance must be struck and individuals should be encouraged to explore the training on their own time.
    Incentivized
    Read full review
    Gainsight
    • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
    • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
    Incentivized
    Read full review
    ScreenShots

    Skilljar by Gainsight Screenshots

    Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.