Practice Fusion vs. Practo

The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.

Incentivized

Easy to use for staff, we can search records for patient who visited 10 yrs ago. Tabs for patient self registration is good. Less appropriate - High price, additional storage charges, limited features

Incentivized

• Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
• Charting- Very detailed integration for charting.
• Reporting- We really enjoy the reports we can pull from within the software.

Incentivized

• Software is easy to use on both Laptop/ ipad and mobile app
• They provide tabs where patient can do self registration, saves our time in data entry
• getting new appointment, Practo is well known site, patients visit there are book appts

Incentivized

• Have Physician Assistant as a provider status.
• Make the notes section of each patients account displays towards the top of page and not the bottom.

Incentivized

• They do not have whatsapp integration
• they dont provide option to have our own SMS sender ID
• No Bulk SMS option

Incentivized

In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.

Its userfriendly, digitalised the practice, they have NABIDH integration as well for one of clients in Dubai. their customer support is good

Incentivized

We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.

Incentivized

NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.

Incentivized

Its a must have for all clinics, hospitals. to main appts and records. Well know brand than others, secure data.

Incentivized

• PRO -- I know now what I need in an EMR/EHR
• CONS -- They have overcharged me and it has cost me money
• CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
• CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with

• Definately positive impact, we get new patients from Practo
• Now we dont keep paper based records, everthing is online now
• Our patient no shows have reduced with appt reminders

Incentivized