TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Practice Fusion

    Score4.8 out of 10
    N/AN/A

    $149

    per month per provider with a required annual commitment

    Tebra Practice Marketing

    Score7.7 out of 10
    N/ATebra Practice Marketing (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers.

    $0

    Pricing
    Practice FusionTebra Practice Marketing
    Editions & Modules
    3 signing staff licenses & unlimited non-signing staff licenses
    $149
    per month per provider with a required annual commitment
    Cub
    $0
    Professional
    $300
    Managed Services
    $500
    Offerings
    Pricing Offerings
    Practice FusionTebra Practice Marketing
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Practice FusionTebra Practice Marketing
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Practice Fusion and Tebra Practice Marketing
    Feature
    Practice Fusion
    8.2
    4 Ratings
    9% above category average
    Tebra Practice Marketing
    -
    Ratings
    Real-time eligibility verification10.01 Ratings00 Ratings
    Claims management10.01 Ratings00 Ratings
    Coding10.03 Ratings00 Ratings
    Patient billing10.01 Ratings00 Ratings
    Financial Reporting1.02 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Practice Fusion and Tebra Practice Marketing
    Feature
    Practice Fusion
    5.2
    7 Ratings
    39% below category average
    Tebra Practice Marketing
    -
    Ratings
    Rule-based scheduling5.05 Ratings00 Ratings
    Automated appointment reminders8.06 Ratings00 Ratings
    Automated patient check-in5.05 Ratings00 Ratings
    Multi-location support7.23 Ratings00 Ratings
    Calendar interface1.07 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Practice Fusion and Tebra Practice Marketing
    Feature
    Practice Fusion
    6.4
    7 Ratings
    12% below category average
    Tebra Practice Marketing
    -
    Ratings
    Charting / document management7.07 Ratings00 Ratings
    Templates6.06 Ratings00 Ratings
    Patient portal7.14 Ratings00 Ratings
    Mobile/tablet support9.94 Ratings00 Ratings
    Fax integration10.04 Ratings00 Ratings
    Integration with other EMR and PM systems7.73 Ratings00 Ratings
    Workflow automation1.04 Ratings00 Ratings
    Speech recognition9.01 Ratings00 Ratings
    Customization1.06 Ratings00 Ratings
    E-prescribing5.06 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Practice Fusion and Tebra Practice Marketing
    Feature
    Practice Fusion
    7.2
    7 Ratings
    14% below category average
    Tebra Practice Marketing
    -
    Ratings
    HIPAA compliance5.07 Ratings00 Ratings
    Role-based permission levels4.06 Ratings00 Ratings
    Data backups and redundancy9.84 Ratings00 Ratings
    Local mode / networking failsafe9.93 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Practice Fusion and Tebra Practice Marketing
    Feature
    Practice Fusion
    2.7
    7 Ratings
    94% below category average
    Tebra Practice Marketing
    -
    Ratings
    Task tracking6.04 Ratings00 Ratings
    Specialty-specific workflows1.05 Ratings00 Ratings
    Multi-office / multi-physician capabilities1.05 Ratings00 Ratings
    Best Alternatives
    Practice FusionTebra Practice Marketing
    Small Businesses
    athenaClinicals
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    No answers on this topic
    Enterprises
    Epic
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Practice FusionTebra Practice Marketing
    Likelihood to Recommend
    1.0
    (8 ratings)
    7.0
    (1 ratings)
    Usability
    3.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    3.0
    (1 ratings)
    User Testimonials
    Practice FusionTebra Practice Marketing
    Likelihood to Recommend
    Practice Fusion
    The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
    Incentivized
    Read full review
    Tebra
    The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
    Incentivized
    Read full review
    Pros
    Practice Fusion
    • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
    • Charting- Very detailed integration for charting.
    • Reporting- We really enjoy the reports we can pull from within the software.
    Incentivized
    Read full review
    Tebra
    • Patient communications: being able to send patients text messages has been a great benefit.
    • Kareo sends out appointment reminders for us which saves our employees time.
    Incentivized
    Read full review
    Cons
    Practice Fusion
    • Have Physician Assistant as a provider status.
    • Make the notes section of each patients account displays towards the top of page and not the bottom.
    Incentivized
    Read full review
    Tebra
    • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
    • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
    Incentivized
    Read full review
    Usability
    Practice Fusion
    In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
    Read full review
    Tebra
    No answers on this topic
    Support Rating
    Practice Fusion
    We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
    Incentivized
    Read full review
    Tebra
    Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
    Incentivized
    Read full review
    Alternatives Considered
    Practice Fusion
    NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
    Incentivized
    Read full review
    Tebra
    We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
    Incentivized
    Read full review
    Return on Investment
    Practice Fusion
    • PRO -- I know now what I need in an EMR/EHR
    • CONS -- They have overcharged me and it has cost me money
    • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
    • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
    Read full review
    Tebra
    • We have not been using it long enough to know an answer to this.
    Incentivized
    Read full review
    ScreenShots