Vasion vs. SignRequest

We transformed a paper-intensive operation, child support enforcement, to an almost completely electronic environment. Our child support case managers can now easily find all case file documentation (no longer searching through the file room or on someone's desk) and have access to these files from any secure location, including the court room where we need these documents during the hearings.

It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.

Incentivized

• Easy to add content in a user friendly manner.
• Provides significant control over of the notification and workflow process.
• Enables document access from just about anywhere.
• Integrates with a significant number of modern systems.

• e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
• Price- SignRequest has one of the more attractive price points for businesses.
• Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.

Incentivized

• MaxxVault has several products that can and do all work together, but it can be tough to articulate the various product names.

• I think the "prepare document" screen can be a little more user-friendly
• A way to keep the documents organized a bit better on the documents screen
• I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site

Incentivized

I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!

Incentivized

Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.

Incentivized

We are currently using both programs. But it would be better if they were to sync together.

Incentivized

Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts

Incentivized

• We scaled down our file room size and cut our leasing costs.
• We transformed several processes from iterative physical hand-offs to being completely done within MaxxVault workflow. The turnaround for a few of these processes went from days to minutes.

• Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
• Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields

Incentivized