TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    productboard

    Score6.8 out of 10
    N/Aproductboard, from the company of the same name in San Francisco, is a product management system designed to help product managers understand what users need, prioritize what to build, and rally everyone around a roadmap.

    $25

    per month

    Progress ShareFile

    Score8.7 out of 10
    N/AShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011, and is now offered by Progress Software.

    $54.45

    per month 3 users (minimum)

    Pricing
    productboardProgress ShareFile
    Editions & Modules
    Essential
    $25.00
    per month
    Pro
    $60.00
    per month
    Scale
    $120.00
    per month
    Advanced
    $18.15
    per month per user (minimum 3 users)
    Premium
    $28.59
    per month per user (minimum 3 users)
    Industry Advantage
    $45.83
    per month per user (minimum 3 users)
    Virtual Data Room
    $77.00
    per month per user (minimum 5 users)
    Offerings
    Pricing Offerings
    productboardProgress ShareFile
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    productboardProgress ShareFile
    Considered Both Products
    productboard
    No answer on this topic
    Progress ShareFile
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    98%
    Would buy again
    59 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    98%
    Happy with the feature set
    59 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    93%
    Implementation went as expected
    43 Answers
    Features
    productboardProgress ShareFile
    File Sharing & Management
    Comparison of File Sharing & Management features of productboard and Progress ShareFile
    Feature
    productboard
    -
    Ratings
    Progress ShareFile
    9.0
    94 Ratings
    7% above category average
    Versioning00 Ratings9.077 Ratings
    Video files00 Ratings8.857 Ratings
    Audio files00 Ratings9.153 Ratings
    Document collaboration00 Ratings9.082 Ratings
    Access control00 Ratings9.589 Ratings
    File search00 Ratings8.090 Ratings
    Device sync00 Ratings9.575 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of productboard and Progress ShareFile
    Feature
    productboard
    -
    Ratings
    Progress ShareFile
    9.4
    89 Ratings
    8% above category average
    User and role management00 Ratings9.484 Ratings
    File organization00 Ratings9.490 Ratings
    Device management00 Ratings9.571 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of productboard and Progress ShareFile
    Feature
    productboard
    -
    Ratings
    Progress ShareFile
    8.8
    90 Ratings
    1% above category average
    Performance00 Ratings9.287 Ratings
    Reliability00 Ratings8.990 Ratings
    Storage Reports00 Ratings8.373 Ratings
    Best Alternatives
    productboardProgress ShareFile
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    Craft.io
    Score10 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    ProductPlan
    Score9.5 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Roadmunk
    Score4.8 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    productboardProgress ShareFile
    Likelihood to Recommend
    8.0
    (6 ratings)
    8.8
    (119 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (33 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (14 ratings)
    Support Rating
    9.0
    (3 ratings)
    1.0
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    Configurability
    -
    (0 ratings)
    6.6
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    productboardProgress ShareFile
    Likelihood to Recommend
    productboard
    productboard is a fantastic piece of software for capturing product insights. I use it frequently very week to update suggestions for the product for new features. I also use it for enhancement suggestions. When speaking to customers or prospects, if it comes to light that there are features or changes that they would like to see within our software, I log and record these through Insights. Its a great place to capture this information. It provides me a platform to ensure that this information is accurately captured and I can be confident that it will be addressed in an appropriate manner and not get ignored.
    Incentivized
    Read full review
    Progress ShareFile
    When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
    Read full review
    Pros
    productboard
    • Roadmap Management - Add/update the existing roadmap
    • Progress Tracking - Track development progress of various features on the roadmap
    • Gathering insights - Connect different sources to gather insights into a feature on the roadmap.
    Incentivized
    Read full review
    Progress ShareFile
    • Secure File Storage and Sharing.
    • Workflows to get customer/affiliate responses to comments on documents.
    • I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
    • I love the upload notifications and reports on user activity.
    • The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
    • Integrations with Microsoft 365 - FANTASTIC - thank you.
    Incentivized
    Read full review
    Cons
    productboard
    • Far too expensive per seat
    • No way to track/manage projects
    • No way to abstract sets of features into larger buckets for high-level presentations
    Incentivized
    Read full review
    Progress ShareFile
    • The web console is not the most user friendly site to use to get to, and send my files.
    • We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
    • That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
    Incentivized
    Read full review
    Likelihood to Renew
    productboard
    No answers on this topic
    Progress ShareFile
    It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
    Incentivized
    Read full review
    Usability
    productboard
    No answers on this topic
    Progress ShareFile
    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Incentivized
    Read full review
    Reliability and Availability
    productboard
    No answers on this topic
    Progress ShareFile
    The software has never been down when I needed to use it.
    Incentivized
    Read full review
    Performance
    productboard
    No answers on this topic
    Progress ShareFile
    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Incentivized
    Read full review
    Support Rating
    productboard
    Support is awesome and very responsive
    Incentivized
    Read full review
    Progress ShareFile
    Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
    Incentivized
    Read full review
    Implementation Rating
    productboard
    No answers on this topic
    Progress ShareFile
    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
    Read full review
    Alternatives Considered
    productboard
    Productboard is leaner, easier to use, and cleaner than Aha! I switched from Aha! to productboard and did not regret the decision. Aha! may be better suited to larger operations or teams, but productboard is perfect for smaller teams and solo product managers.
    Incentivized
    Read full review
    Progress ShareFile
    ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
    Incentivized
    Read full review
    Scalability
    productboard
    No answers on this topic
    Progress ShareFile
    I am a one person office. I have no idea how this software would scale to a larger office.
    Incentivized
    Read full review
    Return on Investment
    productboard
    • Handle better the needs/request of big customers
    • Identify quick wins and big bets to positive impact the business
    • Win time to report faster on roadmap to other stakeholders of the company
    Incentivized
    Read full review
    Progress ShareFile
    • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
    • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
    • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
    Incentivized
    Read full review
    ScreenShots

    Progress ShareFile Screenshots

    Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature