ProductBridge vs. UserVoice

ProductBridge

UserVoice

32 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ProductBridge	N/A	N/A	ProductBridge is a customer feedback platform for SaaS companies that consolidates feedback boards, feature voting, product roadmaps, and changelogs into a single tool. It is designed to replace scattered spreadsheets, email threads, and support tickets with an organized system where product teams can collect, prioritize, and act on customer input. Key Capabilities: AI feedback ingestion: ProductBridge automatically collects feedback from tools including Slack, Intercom,…	$39 per month
UserVoice	Score9.5 out of 10	N/A	UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app widget, and direct integrations with your email client, CRM or support tool, it’s easy for your customers and internal team members to share feedback at anytime. The UserVoice platform allows you to manage all this feedback in a single view, analyze your data to make product decisions based on customer…	$15 per month

Pricing

ProductBridge

UserVoice

Starter: $39
per month
Growth: $69
per month
Enterprise: Custom

No answers on this topic

Pricing Offerings
ProductBridge	UserVoice
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

Discount available for annual billing.

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Best Alternatives
	ProductBridge	UserVoice
Small Businesses	Craft.io Score10 out of 10	Craft.io Score10 out of 10
Medium-sized Companies	ProductPlan Score9.5 out of 10	ProductPlan Score9.5 out of 10
Enterprises	Tempo Strategic Roadmaps (formerly Roadmunk) Score4.4 out of 10	Tempo Strategic Roadmaps (formerly Roadmunk) Score4.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ProductBridge	UserVoice
Likelihood to Recommend	- (0 ratings)	10.0 (9 ratings)
Likelihood to Renew	- (0 ratings)	9.7 (6 ratings)
Usability	- (0 ratings)	8.0 (1 ratings)
Support Rating	- (0 ratings)	9.0 (1 ratings)
Implementation Rating	- (0 ratings)	9.0 (1 ratings)

User Testimonials
	ProductBridge	UserVoice
Likelihood to Recommend	ProductBridge No answers on this topic	UserVoice UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback. Steve MacLaughlin Director, Internet Solutions Read full review
Pros	ProductBridge No answers on this topic	UserVoice User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all. Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch. Reporting. Tags allow to easily filter through ideas for roadmap planning. Incentivized Verified User Read full review
Cons	ProductBridge No answers on this topic	UserVoice Doesn't always catch obvious spam/we have to do a fair amount of blacklisting Doesn't have multiple language options No online/email tech support available. You have to call if you have an issue. Incentivized Jessica Meadows Rich Curriculum Coordinator Read full review
Likelihood to Renew	ProductBridge No answers on this topic	UserVoice I just really liked UserVoice. Jacie Fontenot Accounting Clerk Read full review
Usability	ProductBridge No answers on this topic	UserVoice The day-to-day usability is good. More technical settings require a bit more effort. Steve MacLaughlin Director, Internet Solutions Read full review
Support Rating	ProductBridge No answers on this topic	UserVoice Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products. Steve MacLaughlin Director, Internet Solutions Read full review
Implementation Rating	ProductBridge No answers on this topic	UserVoice Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools. Steve MacLaughlin Director, Internet Solutions Read full review
Alternatives Considered	ProductBridge No answers on this topic	UserVoice I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool. Incentivized Oren Shatken Product Manager Read full review
Return on Investment	ProductBridge No answers on this topic	UserVoice Transparency: Now we can handle better communication of requests with customers and internal stakeholders. We can track better how many ideas are accepted and released vs rejected ones. Incentivized ariel cordiviola Product Manager Read full review
ScreenShots	ProductBridge Screenshots	UserVoice Screenshots