I really like UserVoice!

We used UserVoice as a tool to keep track of tickets submitted by our customers or staff. Ted Atwood, the previous owner of Polar Technology, created a refrigerant tracking software system. There is a TrakRef Help button that when the customers or staff need some type of support they submit a ticket which forwards an email to UserVoice. I had access to login and take care of the needs depending on the tickets. I really liked it a lot. Great to have in the office!