TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProductPlan

    Score9.5 out of 10
    N/AProductPlan is a platform that builds and shares product roadmaps.

    $39

    per month

    ServiceNow DevOps

    Score8.3 out of 10
    N/AServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
    Pricing
    ProductPlanServiceNow DevOps
    Editions & Modules
    Basic
    $39
    per month
    Professional
    $69
    per month
    Enterprise
    custom pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    ProductPlanServiceNow DevOps
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ProductPlanServiceNow DevOps
    Considered Both Products
    ProductPlan
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    ProductPlanServiceNow DevOps
    Small Businesses
    Craft.io
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    productboard
    Score6.8 out of 10
    Azure DevOps
    Score8.1 out of 10
    Enterprises
    Roadmunk
    Score4.8 out of 10
    Azure DevOps Server
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProductPlanServiceNow DevOps
    Likelihood to Recommend
    9.9
    (4 ratings)
    9.0
    (5 ratings)
    Support Rating
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ProductPlanServiceNow DevOps
    Likelihood to Recommend
    ProductPlan
    With ProductPlan you have the ability to manage a project with a totally objective simplicity, it is enough to have a few tasks, organize them, assign the work team that will be performing the respective tasks, customize the route and that's it. ProductPlan is rich in features to get a good project management without having a great learning curve to be able to use this platform, big or small, whether it is very deep or with basic tasks.
    Incentivized
    Read full review
    ServiceNow
    ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
    Incentivized
    Read full review
    Pros
    ProductPlan
    • Easy to create new bars.
    • Easy to link to Jira.
    • Simple UI.
    Incentivized
    Read full review
    ServiceNow
    • Plan develop, build, test, deploy and operate any applications in a safer environment.
    • Evaluating and monitoring improvements
    • Connects with third party and existing applications
    Incentivized
    Read full review
    Cons
    ProductPlan
    • I think its price is a bit high.
    • It should provide workflow management as well.
    • It has got so many features that it gets hard to understand.
    Incentivized
    Read full review
    ServiceNow
    • No drop-down option is available to click when requesting specific software or hardware.
    Incentivized
    Read full review
    Support Rating
    ProductPlan
    There are very few problems that we have had with this platform, but from the technical support it has solved everything immediately, from errors with the page to small questions of use. We have simply had a quick response without a hitch when needing help from the ProductPlan support team.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Alternatives Considered
    ProductPlan
    ProductPlan is a direct competitor to Aha!. Whereas JIRA and Trello are for mostly handling the operational tasks, ProductPlan and Aha! are for strategizing. ProductPlan is very well suited to give straight communication on what to achieve in the future and why. JIRA and Trello are the tools managing how to achieve those tasks.
    Incentivized
    Read full review
    ServiceNow
    As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
    Incentivized
    Read full review
    Return on Investment
    ProductPlan
    • Good value tool.
    Incentivized
    Read full review
    ServiceNow
    • ROI
    • Increased the NPR score.
    • Central locale for information and troubleshooting.
    Incentivized
    Read full review
    ScreenShots

    ProductPlan Screenshots

    Screenshot of ProductPlan