Proficonf (discontinued) vs. TrueCommerce

Whenever you need to speak with someone who is not an experienced internet-user, Proficonf is the best. I mean there's a big green button you need to press. Sometimes you need to put your name. That's it. Even the old folks can handle it well. Also, we find Proficonf surprisingly good working with a non-stable internet connection. I mean, of course, quality is decreasing (they say it's adaptive), but the video remains smooth. Even in those cases, Proficonf has probably the smoothest video among all video conferencing services.

If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!

Incentivized

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• Super-easy to start a meeting
• Available from mobile phones
• Bunch of presenting tools

• Page layout.
• Processing purchases.
• Ease of creation.

Incentivized

Independently Invited by TrustRadius

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• They need to fix their iOS.
• Maybe more features would be good.
• Separate service for webinars.

• Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
• Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
• Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.

Incentivized

Independently Invited by TrustRadius

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I no longer work in a company that would utilize it.

I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.

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Independently Invited by TrustRadius

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We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.

Incentivized

Independently Invited by TrustRadius

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I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.

Incentivized

Independently Invited by TrustRadius

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Proficonf proved to be a bit better than appear.in in terms of video quality and features. Zoom and Skype weren't any good for us. Proficonf is completely web-based, so it doesn't require a download like Skype or Zoom. Proficonf has much better video quality, there's no competition on that subject. And it's so much easier to use. However Skype is also a messenger, so we are still sometimes using it.

When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.

Incentivized

Independently Invited by TrustRadius

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• Increased quality of sessions
• Increased outreach to clients
• Save time

• Decreased efficiency in terms of how long it takes to enter order.
• Very quick with reporting which was great for meetings and customer service calls.
• Inefficient in terms of shipping abilities.