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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Projector PSA

    Score1.1 out of 10
    N/AProjector's cloud-based Professional Services Automation (PSA) software helps project-based services organizations track time and expenses, invoice clients, schedule resources, and manage projects. Its three modules span a more comprehensive set of uses than typical project management software. The Accounting module helps the user track time and expenses and manage invoices and billing. Also it syncs with the company's accounting systems as a sub-ledger. The Resource Scheduling module matches…

    $15

    per user

    SentiOne

    Score6.5 out of 10
    N/ASentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool.…

    $299

    per account

    Pricing
    Projector PSASentiOne
    Editions & Modules
    Team Edition
    $15
    per user
    Professional Edition
    $25
    per user
    Enterprise Edition
    $30
    per user
    Team
    $299
    per account
    Enterprise
    Custom Pricing
    per account
    Offerings
    Pricing Offerings
    Projector PSASentiOne
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$299 per account
    Additional Details——
    More Pricing Information
    Features
    Projector PSASentiOne
    Project Management
    Comparison of Project Management features of Projector PSA and SentiOne
    Feature
    Projector PSA
    7.4
    11 Ratings
    4% below category average
    SentiOne
    -
    Ratings
    Task Management9.510 Ratings00 Ratings
    Resource Management9.510 Ratings00 Ratings
    Gantt Charts6.03 Ratings00 Ratings
    Scheduling8.511 Ratings00 Ratings
    Workflow Automation9.07 Ratings00 Ratings
    Team Collaboration7.57 Ratings00 Ratings
    Support for Agile Methodology5.82 Ratings00 Ratings
    Support for Waterfall Methodology5.23 Ratings00 Ratings
    Document Management8.57 Ratings00 Ratings
    Email integration7.65 Ratings00 Ratings
    Mobile Access3.77 Ratings00 Ratings
    Timesheet Tracking9.511 Ratings00 Ratings
    Change request and Case Management5.23 Ratings00 Ratings
    Budget and Expense Management8.19 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Projector PSA and SentiOne
    Feature
    Projector PSA
    7.9
    3 Ratings
    3% above category average
    SentiOne
    -
    Ratings
    Invoicing7.02 Ratings00 Ratings
    Project & financial reporting8.52 Ratings00 Ratings
    Integration with accounting software8.03 Ratings00 Ratings
    Best Alternatives
    Projector PSASentiOne
    Small Businesses
    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Khoros Service
    Score8.5 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Brand Embassy (discontinued)
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Projector PSASentiOne
    Likelihood to Recommend
    7.0
    (12 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (1 ratings)
    9.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Projector PSASentiOne
    Likelihood to Recommend
    Projector PSA
    We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
    Read full review
    SentiOne
    SentiOne is one of the best available platforms in the market dealing in customer automation on AI level to help businesses grow. We are very much impressed by their services, all in all as they are offering the best possible solutions to every problem which makes it more reliable and trusted in order to handle business.
    Incentivized
    Read full review
    Pros
    Projector PSA
    • Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects.
    • Time and expense entry is intuitive and quick for our staff.
    • Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden.
    • Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system!
    Read full review
    SentiOne
    • The platform easily measures social media, blogs, posts worldwide using different algorithms, collects public mentions, and automatically analyzes the situation then provides a customizable solution that will have more chances to get accepted and will work fine.
    • It has the best features to be the best in terms of functionalities and features include in it.
    • Daily report feature is also very intuitive.
    Incentivized
    Read full review
    Cons
    Projector PSA
    • Release management process needs to be improved. Currently no facility is provided to test the impact of new releases in a sand-box. This introduces business risk if there are interfaces into Projector PSA as part of it's use in the business.
    Read full review
    SentiOne
    • Customer support of SentiOne is not up to mark.
    • They need to be more accessible and responsive to our questions instead of making us hold for hours and do not provide any solution which is tiring and less professional.
    • Customer support needs a lot of attention and has more knowledge about the platform to be helpful.
    Incentivized
    Read full review
    Likelihood to Renew
    Projector PSA
    We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
    Read full review
    SentiOne
    No answers on this topic
    Usability
    Projector PSA
    Desktop interface feels complex to new users.
    Read full review
    SentiOne
    I just love to use this amazing software.
    Incentivized
    Read full review
    Reliability and Availability
    Projector PSA
    In 5 years of use we have never experienced an unscheduled outage.
    Read full review
    SentiOne
    No answers on this topic
    Support Rating
    Projector PSA
    No answers on this topic
    SentiOne
    It is very supportive. I am a very contented user.
    Incentivized
    Read full review
    Alternatives Considered
    Projector PSA
    We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
    Read full review
    SentiOne
    SentiOne is a major part of our organization. We are solving a lot of problems in the organization by using SentiOne. It has been operational in our organization for a long time and has a great find for us all in all. I like that feature that it gives me all information about new mentions to my inbox every day and informs me about it which gives day-to-day insights, change or update strategies.
    Incentivized
    Read full review
    Return on Investment
    Projector PSA
    • Even in the small time that I stayed to see Projector PSA reporting I saw ROI projections become more realistic. There was real data to analyze that proved we were spending way too much and charging way too less on some projects.
    • Although employees were not used at entering their hours, this single reporting improved operations management and validated employees concerns that more people were needed to manage workload
    • Project proposals were more realistic because they were driven by real data.
    • Decision making overall for the department became more efficient and effective
    Incentivized
    Read full review
    SentiOne
    • The best feature that I like the most and have been using for a long time that its analytical section is up to mark.
    • When I open the analytical section it gives me the all insights of my audience including their gender, location, days when most of the mentions are published which is great to have. It is best to have more marketing wins as it does not limit the searches of keywords.
    • This helps to search multiple phrases connected with a marketing strategy which is life and most recent in trends.
    Incentivized
    Read full review
    ScreenShots

    Projector PSA Screenshots

    Screenshot of Employee Dashboards help resources stay on task by displaying schedules and alerts.

    SentiOne Screenshots

    Screenshot of Sentiment analysis widgets tell how many of mentions had positive, negative or neutral meaning.Screenshot of Monitor all mentions of your brand and easily reply to comments, posts, and messages - directly from one tool.Screenshot of Manage every channel from one tool and assign incoming requests to various teams.Screenshot of Set up priorities and automatically assign customer requests from every channel – saving time and ensuring every message gets to where it needs to be.Screenshot of Measure the effectiveness of your customer service team, analyze KPIs and optimize your resources.Screenshot of SentiOne’s intuitive bot-building interface enables you to create multiple scenarios and automate your customer service on social media, email, and WhatsApp.