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Proofpoint Threat Response Auto-Pull vs. Xurrent

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Proofpoint Threat Response Auto-Pull

    Score8 out of 10
    N/AProofpoint Threat Response Auto-Pull (TRAP) enables messaging and security administrators to automatically retract threats delivered to employee inboxes and emails that turn malicious after delivery to quarantine. It is also a powerful solution to retract messages sent in error as well as inappropriate, malicious, or emails containing compliance violations and also follows forwarded mail and distribution lists and creates an audit-able activity trail. With Proofpoint Threat Response…N/A

    Xurrent

    Score9 out of 10
    Small Businesses (1-50 employees)
    Xurrent, replacing the former Zenduty is an incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value.

    $6

    per month per user

    Pricing
    Proofpoint Threat Response Auto-PullXurrent
    Editions & Modules
    No answers on this topic
    Starter
    $6
    per month per user
    Growth
    $16
    per month per user
    Enterprise
    $25
    per month per user
    Offerings
    Pricing Offerings
    Proofpoint Threat Response Auto-PullXurrent
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    Proofpoint Threat Response Auto-PullXurrent
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Proofpoint Threat Response Auto-Pull and Xurrent
    Feature
    Proofpoint Threat Response Auto-Pull
    8.4
    3 Ratings
    6% below category average
    Xurrent
    9.5
    1 Ratings
    6% above category average
    Integration with Other Security Systems9.03 Ratings10.01 Ratings
    Attack Chain Visualization8.02 Ratings9.01 Ratings
    Centralized Dashboard6.03 Ratings10.01 Ratings
    Machine Learning to Prevent Incidents9.01 Ratings9.01 Ratings
    Live Response for Rapid Remediation10.03 Ratings9.01 Ratings
    Company-wide Incident Reporting00 Ratings10.01 Ratings
    User Ratings
    Proofpoint Threat Response Auto-PullXurrent
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Proofpoint Threat Response Auto-PullXurrent
    Likelihood to Recommend
    Proofpoint
    If your email admins spend time manually pulling malicious emails, this tool will save them countless hours of work and will do it for them 24 x 7. So if a user receives a malicious email after-hours, TRAP will auto pull it from the affected user's mailbox and potentially save you from an IT disaster.
    Incentivized
    Read full review
    Xurrent
    Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts.
    Incentivized
    Read full review
    Pros
    Proofpoint
    • Auto pull works great, even with our hybrid situation with 2 on premise exchange organizations.
    • Reporting is good, nice graphs of all the actions.
    Incentivized
    Read full review
    Xurrent
    • Real time alerts on critical events
    • Incidents management
    • Tasks delegations and personalised communications
    Incentivized
    Read full review
    Cons
    Proofpoint
    • Learning curve is steep.
    • Interface can be clunky.
    • Some interface items seem counter-intuitive.
    Incentivized
    Read full review
    Xurrent
    • Escalation option is limited, only straightforward top down even after re-assigning
    • Override interface is confusing
    • Lack of mobile app alerts and notifications
    Incentivized
    Read full review
    Usability
    Proofpoint
    It's easy to use and requires very little administrator hands on.
    Incentivized
    Read full review
    Xurrent
    No answers on this topic
    Support Rating
    Proofpoint
    They are quick to respond and have talented support personnel.
    Incentivized
    Read full review
    Xurrent
    No answers on this topic
    Alternatives Considered
    Proofpoint
    I have never evaluated TRAP against another product.
    Incentivized
    Read full review
    Xurrent
    Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates.
    Incentivized
    Read full review
    Return on Investment
    Proofpoint
    • Chances of phishing attacks has decreased.
    • Your employees don't have to do anything, so no impact on productivity.
    Incentivized
    Read full review
    Xurrent
    • Decreased incidents by 40%
    • Decrease in incident resolution and escalation time by 50%
    • Increase in CSAT score by 40%
    Incentivized
    Read full review
    ScreenShots

    Xurrent Screenshots

    Screenshot of Zenduty's incident dashboard, which provides a single pane of glass view of critical incidentsScreenshot of Zenduty's incident command center, used to co-ordinate incident response and resolve incidents with speedScreenshot of the integrated communications available to accelerate incident collaboration with Slack and Microsoft TeamsScreenshot of the custom escalation policies that help to ensure swift incident response.Screenshot of an example custom alert routing rule, to route alerts to specific teams or subject matter expertsScreenshot of custom on-call scheduling