ProProfs Chat vs. SnapEngage
ProProfs Chat vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
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ProProfs Chat | N/A | ProProfs Chat is a solution that allows online businesses to engage in open communication with their website visitors. This live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a physical store. ProProfs provides an easy, quick way to engage with website visitors, letting a business monitor their visitor activity - see what visitors are browsing, answer their questions in real-time, resolve their problems and much more. The tool… | N/A | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
ProProfs Chat | SnapEngage | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $29 | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
ProProfs Chat | SnapEngage | |
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Top Pros |
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Top Cons | No answers on this topic |
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ProProfs Chat | SnapEngage | ||||||||||||
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Chat Analytics and Reports |
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ProProfs Chat | SnapEngage | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ProProfs Chat | SnapEngage | |
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Likelihood to Recommend | - (0 ratings) | 7.9 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (4 ratings) |
Support Rating | - (0 ratings) | 5.0 (1 ratings) |
ProProfs Chat | SnapEngage | |
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Likelihood to Recommend | ProProfs No answers on this topic | SnapEngage |
Pros | ProProfs No answers on this topic | SnapEngage |
Cons | ProProfs No answers on this topic | SnapEngage |
Likelihood to Renew | ProProfs No answers on this topic | SnapEngage |
Support Rating | ProProfs No answers on this topic | SnapEngage |
Alternatives Considered | ProProfs No answers on this topic | SnapEngage |
Return on Investment | ProProfs No answers on this topic | SnapEngage |
ScreenShots | SnapEngage Screenshots |