ProProfs Quiz Maker vs. Satmetrix (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ProProfs Quiz Maker
Score 8.1 out of 10
N/A
ProProfs Quiz Maker is a tool used by trainers, universities, and businesses all over the world. Users can make quizzes and tests with ProProfs Quiz Maker. Users can create a quiz from scratch or use the ProProfs library having 100k+ customizable quizzes and 1,000,000+ ready to use questions. Users can create scored quizzes, personality quizzes or surveys by selecting from 15+ question types. Users can also add images, presentations and videos to quizzes. Creating quizzes…
$0
Forever free
Satmetrix (discontinued)
Score 8.0 out of 10
N/A
Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available.N/A
Pricing
ProProfs Quiz MakerSatmetrix (discontinued)
Editions & Modules
Free
$ 0
Forever free
Basic
$ 9
per month (annually)
Team
$ 39
per month (annually)
Business
$ 69
per month (annually)
Enterprise
$ 199
per month (annually)
No answers on this topic
Offerings
Pricing Offerings
ProProfs Quiz MakerSatmetrix (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$9 per month (annually)No setup fee
Additional Details
More Pricing Information
Features
ProProfs Quiz MakerSatmetrix (discontinued)
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
ProProfs Quiz Maker
8.7
8 Ratings
12% above category average
Satmetrix (discontinued)
8.0
2 Ratings
4% above category average
Survey templates9.07 Ratings8.02 Ratings
Themes8.08 Ratings8.02 Ratings
Custom logo/branding9.08 Ratings8.02 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
ProProfs Quiz Maker
9.7
7 Ratings
13% above category average
Satmetrix (discontinued)
8.0
2 Ratings
6% below category average
Changes to live survey9.26 Ratings8.02 Ratings
Question design help10.06 Ratings8.02 Ratings
Multiple question types10.07 Ratings8.02 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
ProProfs Quiz Maker
10.0
6 Ratings
19% above category average
Satmetrix (discontinued)
8.0
2 Ratings
3% below category average
Survey logic flexibility10.06 Ratings8.02 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
ProProfs Quiz Maker
9.0
6 Ratings
11% above category average
Satmetrix (discontinued)
8.0
2 Ratings
1% below category average
Response tracking9.26 Ratings8.02 Ratings
Data export9.26 Ratings8.02 Ratings
Standard reports9.26 Ratings8.02 Ratings
Custom reports8.56 Ratings8.02 Ratings
Analytics9.06 Ratings8.02 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
ProProfs Quiz Maker
8.5
7 Ratings
2% above category average
Satmetrix (discontinued)
8.0
2 Ratings
4% below category average
Access controls8.57 Ratings8.02 Ratings
Compliance8.57 Ratings8.02 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
ProProfs Quiz Maker
9.2
6 Ratings
13% above category average
Satmetrix (discontinued)
-
Ratings
Vendor-offered crowdsourcing9.26 Ratings00 Ratings
Respondent restrictions9.26 Ratings00 Ratings
Best Alternatives
ProProfs Quiz MakerSatmetrix (discontinued)
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.5 out of 10
Qualaroo
Qualaroo
Score 6.5 out of 10
Enterprises
Medallia
Medallia
Score 9.1 out of 10
Medallia
Medallia
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ProProfs Quiz MakerSatmetrix (discontinued)
Likelihood to Recommend
9.0
(9 ratings)
4.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
5.1
(5 ratings)
Usability
9.7
(6 ratings)
-
(0 ratings)
Support Rating
9.7
(6 ratings)
-
(0 ratings)
User Testimonials
ProProfs Quiz MakerSatmetrix (discontinued)
Likelihood to Recommend
ProProfs
According to me, ProProfs is a versatile tool so it can be used in different places keeping in mind different ways of applications. Businesses can use it for lead generation, pre-hiring skills assessments, training assessments, compliance training, increasing social engagement, and much more. There are templates segmented into different categories so you can understand different use cases.
Read full review
Discontinued Products
Satmetrix is best suited if you don't currently use Salesforce. A lot of its main selling points are negated by the virtue of having Salesforce. Case management is in Salesforce, reporting is in Salesforce, the structure that NPX imposes is actually clunky and unwieldy, and is much more streamlined on competing platforms such as GetFeedback and SurveyMonkey. The only thing that leaves is the consultative service on being best practice and I don't really get to see any of that.
Read full review
Pros
ProProfs
  • Creating assessments is very easy with ProProfs. It has lots of pre-designed assessments that we can quickly modify by adding questions from their question bank.
  • It has excellent anti-cheating features which allow us to conduct remote hiring tests.
  • The tool provides simple and useful reports with visual statistics that make it very easy to compare candidates.
Read full review
Discontinued Products
  • Ease of use; SaaS solution, all web based - simple, straightforward and easy to use
  • Multi lingual; we are able to use multiple languages for our surveys
  • Reporting is very flexible; reports can be run for pretty much any data point that you can capture!
Read full review
Cons
ProProfs
  • In my opinion, it doesn’t really need any improvements, but I’d like to see some advancements in:
  • Templates.
  • Question Types.
  • Grading.
Read full review
Discontinued Products
  • Implementation did not go as well as planned and there were problems.
  • If you are running multiple surveys, slicing and dicing data is not that simple.
Read full review
Likelihood to Renew
ProProfs
No answers on this topic
Discontinued Products
The previous experience was so negative that even if they have improved since then it wouldn't help. Another more pertinent reason is because we have an existing 3 year contract with Medallia. Lastly, vendor transitions in our environment (B2B in 132 countries) is extremely painful. I've managed two of them and wouldn't wish it on my worst enemy.
Read full review
Usability
ProProfs
I’d give ProProfs Quiz Maker a 9. The quiz tool isn’t perfect but looks all set to become it. We’re particularly impressed by all the quiz creation resources it offers and how comprehensive the settings and functionalities are. The support has been good too. The customer service team is patient and readily available.
Read full review
Discontinued Products
No answers on this topic
Support Rating
ProProfs
Because it met all the requirements my organization had. we were using it to meet our overall business goals that include lead generation, growing our brand reach, recruiting the best candidates, quality employee on-boarding & training, and more. The easy to use interface and flexible customization made the tasks easy, and we accomplished the desired targets from the tool
Read full review
Discontinued Products
No answers on this topic
Alternatives Considered
ProProfs
ProProfs Quiz Maker is a very easy-to-use tool and that is its USP. It is preferred over other tools for its super simple user interface and the no-fuss installation. You can simply get started by signing up and choosing a plan and you don’t have to be highly tech-savvy to create quizzes or tests.
Read full review
Discontinued Products
I haven't evaluated any other products. Our executive team selected NPS as the preferred measurement of customer sentiment and Satmetrix is the only certification company I am aware of.
Read full review
Return on Investment
ProProfs
  • I feel that it has allowed me to do more with my quizzes.
  • I would very much like to have more control over the certificates that are auto generated after they take the exam.
Read full review
Discontinued Products
  • With the knowledge gained front he transactional surveys, Satmetrix helped us significantly improve our customer service processes.
  • Combined with the relationship survey, we were ultimately able to improve our customer retention by over 20% within 2 years.
Read full review
ScreenShots

ProProfs Quiz Maker Screenshots

Screenshot of Home PageScreenshot of Create Online QuizScreenshot of Score report