Pulsar CORE vs. ReviewTrackers

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pulsar CORE
Score 10.0 out of 10
N/A
Pulsar is a social media monitoring platform offering social listening, owned channels analytics, and social CRM. Customers use Pulsar for brand tracking and campaign measurement. The platform includes 4 tools: TRAC: Social media listening across topics, audiences and content diffusion. CORE: Owned channels analytics to measure your content performance and audience growth. FLOW: Social customer relationship management and social media publishing. TEAM: Analyse your internal social networks…
$1,200
150,000 mentions
ReviewTrackers
Score 9.8 out of 10
Enterprise companies (1,001+ employees)
ReviewTrackers is software that enables businesses to manage, analyze and collect reviews from customers. This solution provides a method for businesses to engage with their customers.
$49
Per Month, Per Location
Pricing
Pulsar COREReviewTrackers
Editions & Modules
TRAC (starter package)
$1,200
150,000 mentions
Professional Plan
$49
Per Month, Per Location
Enterprise Plan
$59
Per Month, Per Location
Offerings
Pricing Offerings
Pulsar COREReviewTrackers
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPrices listed are on a 'starting from' basis. All TRAC packages have unlimited user log-ins, unlimited search queries and are charged on the amount of mentions pulled in. Bespoke packages are available.
More Pricing Information
Community Pulse
Pulsar COREReviewTrackers
Top Pros
Top Cons
Best Alternatives
Pulsar COREReviewTrackers
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
PowerReviews
PowerReviews
Score 7.9 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
PowerReviews
PowerReviews
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Pulsar COREReviewTrackers
Likelihood to Recommend
7.0
(1 ratings)
10.0
(23 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
7.0
(1 ratings)
9.1
(1 ratings)
Support Rating
8.0
(1 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Pulsar COREReviewTrackers
Likelihood to Recommend
Pulsar
I think that Pulsar is a good tool for brands or agencies who have a set list of competitors or subbrands that they are looking to do a monthly/weekly comparison of engagement metrics. When you have the brand account inputted, the data is shown in a visually tangible way and easy to comprehend.
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ReviewTrackers
Some key questions would include how many users need to view the reviews, what functionality is given to the various users and how often the reviews need to be delivered. Those were important options for us in choosing this platform. Knowing we could customize the reports for each user was a nice feature.
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Pros
Pulsar
  • Track engagements over time
  • Easy to use interface
  • Modern and updated display
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ReviewTrackers
  • Review Trackers has a great support team! Any questions or concerns I had were answered promptly and handled quickly!
  • Review Trackers makes requesting reviews more professional with their customized templates. They also make it easy to direct patients to whichever particular review sites we'd like them to review on.
  • Review Trackers has made monitoring our online traffic and reviews much easier. The dashboard is very user friendly and easy to navigate.
  • Review Trackers is great with their email notifications. I love getting to work and seeing that a new review has been left!
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Cons
Pulsar
  • Unfortunately, when exporting data it is often hard to read in an easy format.
  • I've used other tools where you can get historical data once you put into the tool but Pulsar cannot do that.
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ReviewTrackers
  • I wish reviews came in immediately. I know there are technical challenges for doing this, but it would allow my team to respond to customers immediately rather than sometimes having to wait until the next day.
  • I'd like to be able to manage users through locations, meaning I want to open a location in the dashboard and manage users from there rather than managing locations from the user management section. This would make it a little easier to make sure that the right users have been assigned to the right locations.
  • Audits of review site URLs set for my locations should be automated. I have to go in every so often to make sure everything is still accurate. If accurate URLs are not set reviews will not be pulled.
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Likelihood to Renew
Pulsar
No answers on this topic
ReviewTrackers
No complaints. For a great price, we get exactly what we need out of it. Templates for review requests, as well as the ability to monitor the requests coming in and what our patients are saying about our services. It also gives the patients easy access to a direct link to review sites.
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Usability
Pulsar
Pulsar is not a complex tool by any means. The interface is updated and comprehensive, and I've used multiple tools in the past where the interface was very outdated and exporting data was often a difficult process since it was not well organized. The tool works well in visualizing complex data.
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ReviewTrackers
It was super easy to access the dashboard and view everything that was going on. I also love the review request template ... it's great at the end of the week starting to see reviews come in.
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Support Rating
Pulsar
I have not had to reach out to Pulsar support before but my coworkers have and said the support was good.
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ReviewTrackers
They are always there when I need them, and there has never been an issue with the support team. They are prompt with their responses and always very polite and eager to help me out. I also frequently have them asking me if there is anything additional they can do, which I greatly appreciate
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Implementation Rating
Pulsar
No answers on this topic
ReviewTrackers
LOVE REVIEW TRACKERS.
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Alternatives Considered
Pulsar
I think that Pulsar is one of the more updated platforms that I have used and the metrics exported/shown in the dashboard are accurate. I think that some tools report inaccurate metrics gathered from social media platforms due to the new APIs, something that often causes confusion and lack of clarity.
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ReviewTrackers
We did some internet searches for a product like this and we found that review trackers had what we were looking for. I was able to call the day I decided to move forward with the product and arrange for a demo. I signed up the same day and am very satisfied with the outcome.
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Return on Investment
Pulsar
  • Input into our algorithm for brand strength and stature
  • Quick engagement tracking
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ReviewTrackers
  • ReviewTrackers has met each expectation we have set with ease. We've been able to maintain a more visible presence in the public review space, showing our past and potential guests we are engaged and take their feedback seriously.
  • We are able to set goals for our properties to try and receive a higher score year over year for specific platforms and this wouldn't be possible without ReviewTrackers ability to have the entirety of each property's historical data.
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ScreenShots

Pulsar CORE Screenshots

Screenshot of The activity dashboard gives you a thorough snapshot of all the key numbers in your datasetScreenshot of Pulsar TRAC advanced location detection gives you up to 100% geo-localised data by city, country and GPS coordinatesScreenshot of The Network map visualizes the engagement patterns within your audience and identifies the most influential usersScreenshot of Slice and dice the data with contextual, behavioural and content filtersScreenshot of See the bigger picture. Pulsar CORE gives you integrated brand-level metrics across all owned channels, so you can measure the total reach and engagement you're getting.

ReviewTrackers Screenshots

Screenshot of Dashboard on a mobile deviceScreenshot of 100+ review sites for greater visibility into business feedback.Screenshot of ReviewTrackers for business reputation management