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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Redis Software

    Score8.8 out of 10
    N/ARedis is an open source in-memory data structure server and NoSQL database.N/A
    Pricing
    PulsewayRedis Software
    Editions & Modules
    Enterprise
    $0.80
    per month per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    PulsewayRedis Software
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsNo hidden fees or contracts. Term-based discounts.—
    More Pricing Information
    Community Pulse
    PulsewayRedis Software
    Considered Both Products
    Kaseya
    No answer on this topic
    Redis
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    PulsewayRedis Software
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    Panda Systems Management
    Score7.2 out of 10
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    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    No answers on this topic
    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    PulsewayRedis Software
    Likelihood to Recommend
    6.4
    (13 ratings)
    8.0
    (76 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.7
    (12 ratings)
    Usability
    7.8
    (4 ratings)
    9.0
    (6 ratings)
    Support Rating
    9.6
    (2 ratings)
    8.7
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    PulsewayRedis Software
    Likelihood to Recommend
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
    Read full review
    Redis
    Redis has been a great investment for our organization as we needed a solution for high speed data caching. The ramp up and integration was quite easy. Redis handles automatic failover internally, so no crashes provides high availability. On the fly scaling scale to more/less cores and memory as and when needed.
    Incentivized
    Read full review
    Pros
    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Redis
    • Easy for developers to understand. Unlike Riak, which I've used in the past, it's fast without having to worry about eventual consistency.
    • Reliable. With a proper multi-node configuration, it can handle failover instantly.
    • Configurable. We primarily still use Memcache for caching but one of the teams uses Redis for both long-term storage and temporary expiry keys without taking on another external dependency.
    • Fast. We process tens of thousands of RPS and it doesn't skip a beat.
    Incentivized
    Read full review
    Cons
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Redis
    • We had some difficulty scaling Redis without it becoming prohibitively expensive.
    • Redis has very simple search capabilities, which means its not suitable for all use cases.
    • Redis doesn't have good native support for storing data in object form and many libraries built over it return data as a string, meaning you need build your own serialization layer over it.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    No answers on this topic
    Redis
    We will definitely continue using Redis because: 1. It is free and open source. 2. We already use it in so many applications, it will be hard for us to let go. 3. There isn't another competitive product that we know of that gives a better performance. 4. We never had any major issues with Redis, so no point turning our backs.
    Incentivized
    Read full review
    Usability
    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Redis
    It is quite simple to set up for the purpose of managing user sessions in the backend. It can be easily integrated with other products or technologies, such as Spring in Java. If you need to actually display the data stored in Redis in your application this is a bit difficult to understand initially but is possible.
    Incentivized
    Read full review
    Support Rating
    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    Redis
    The support team has always been excellent in handling our mostly questions, rarely problems. They are responsive, find the solution and get us moving forward again. I have never had to escalate a case with them. They have always solved our problems in a very timely manner. I highly commend the support team.
    Incentivized
    Read full review
    Implementation Rating
    Kaseya
    No answers on this topic
    Redis
    Whitelisting of the AWS lambda functions.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    Redis
    We are big users of MySQL and PostgreSQL. We were looking at replacing our aging web page caching technology and found that we could do it in SQL, but there was a NoSQL movement happening at the time. We dabbled a bit in the NoSQL scene just to get an idea of what it was about and whether it was for us. We tried a bunch, but I can only seem to remember Mongo and Couch. Mongo had big issues early on that drove us to Redis and we couldn't quite figure out how to deploy couch.
    Incentivized
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    Return on Investment
    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    Redis
    • Redis has helped us increase our throughput and server data to a growing amount of traffic while keeping our app fast. We couldn't have grown without the ability to easily cache data that Redis provides.
    • Redis has helped us decrease the load on our database. By being able to scale up and cache important data, we reduce the load on our database reducing costs and infra issues.
    • Running a Redis node on something like AWS can be costly, but it is often a requirement for scaling a company. If you need data quickly and your business is already a positive ROI, Redis is worth the investment.
    Incentivized
    Read full review
    ScreenShots

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report

    Redis Software Screenshots

    Screenshot of Database configurationScreenshot of Database metricsScreenshot of DatabasesScreenshot of NodesScreenshot of Alerts