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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Sophos Intercept X

    Score8.9 out of 10
    N/ASophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

    $28

    per year per user

    Pricing
    PulsewaySophos Intercept X
    Editions & Modules
    Enterprise
    $0.80
    per month per installation
    Intercept X Advanced
    $28
    per year per user
    Intercept X Advanced with XDR
    $48
    per year per user
    Sophos Managed Threat Response
    $79
    per year per user
    Offerings
    Pricing Offerings
    PulsewaySophos Intercept X
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo hidden fees or contracts. Term-based discounts.Pricing is for a 3-year commitment. Government and Education pricing available.
    More Pricing Information
    Community Pulse
    PulsewaySophos Intercept X
    Considered Both Products
    Kaseya
    Chose Pulseway
    Pulseway gives information in a better format, and is easier to maneuver then n-able.
    Incentivized
    Sophos
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    91%
    Would buy again
    20 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    90%
    Implementation went as expected
    19 Answers
    Features
    PulsewaySophos Intercept X
    Endpoint Security
    Comparison of Endpoint Security features of Pulseway and Sophos Intercept X
    Feature
    Pulseway
    -
    Ratings
    Sophos Intercept X
    8.1
    24 Ratings
    5% below category average
    Anti-Exploit Technology00 Ratings8.623 Ratings
    Endpoint Detection and Response (EDR)00 Ratings8.024 Ratings
    Centralized Management00 Ratings8.024 Ratings
    Hybrid Deployment Support00 Ratings8.03 Ratings
    Infection Remediation00 Ratings7.924 Ratings
    Vulnerability Management00 Ratings8.44 Ratings
    Malware Detection00 Ratings8.024 Ratings
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    PulsewaySophos Intercept X
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    Score9.1 out of 10
    Enterprises
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    ESET PROTECT
    Score8.8 out of 10
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    User Ratings
    PulsewaySophos Intercept X
    Likelihood to Recommend
    6.4
    (13 ratings)
    8.2
    (41 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    7.8
    (4 ratings)
    8.1
    (8 ratings)
    Support Rating
    9.6
    (2 ratings)
    8.1
    (12 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    PulsewaySophos Intercept X
    Likelihood to Recommend
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
    Read full review
    Sophos
    To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
    Incentivized
    Read full review
    Pros
    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Sophos
    • Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
    • When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
    • It's easy to deploy on machines and stays updated.
    • Good reporting features including alerts sent to the admin if there's ever something wrong with it.
    Incentivized
    Read full review
    Cons
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Sophos
    • Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
    • Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
    • I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    No answers on this topic
    Sophos
    We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
    Incentivized
    Read full review
    Usability
    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Sophos
    The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.
    Read full review
    Support Rating
    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    Sophos
    Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
    Incentivized
    Read full review
    Implementation Rating
    Kaseya
    No answers on this topic
    Sophos
    Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    Sophos
    Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    Sophos
    • Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
    • When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
    • We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.
    Incentivized
    Read full review
    ScreenShots

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report

    Sophos Intercept X Screenshots

    Product screenshotProduct screenshotProduct screenshot