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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pure Chat by Ruby

    Score8.6 out of 10
    N/APure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand.

    $10

    per month

    Worldox

    Score8.8 out of 10
    N/AWorldox GX4 is a document management software offering from World Software Corporation. It includes features such as document and email management solution and managing, sharing, and accessing digital content across media.N/A
    Pricing
    Pure Chat by RubyWorldox
    Editions & Modules
    Additional Users - Pro
    $10
    per month
    Additional Users - Growth
    $15
    per month
    Growth
    $49
    per month
    Pro
    $99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Pure Chat by RubyWorldox
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Pure Chat by RubyWorldox
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pure Chat by RubyWorldox
    Likelihood to Recommend
    8.6
    (2 ratings)
    9.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Pure Chat by RubyWorldox
    Likelihood to Recommend
    Ruby Receptionists, Inc
    Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone
    Incentivized
    Read full review
    NetDocuments
    Ease of navigation is probably the top seller for me. I might work on a dozen or more separate files per day and I need to be able to switch between files efficiently, especially when asked to find something quickly. Naming conventions are simple and easy to use. Searching for a document, even when there are hundreds, is pretty simple and straight forward.
    Incentivized
    Read full review
    Pros
    Ruby Receptionists, Inc
    • Online chat
    • Multiple websites, multiple users
    • Supervisor feature
    Incentivized
    Read full review
    NetDocuments
    • Forced structure via hooking into every day applications and producing Worldox Open and Save constructs versus the standard application Open and Save menus.
    • Extreme customization options including cabinets, folders, and document types.
    • The indexing system is very useful for locating documents by name, body, date, etc.
    Read full review
    Cons
    Ruby Receptionists, Inc
    • Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice
    • Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use.
    Incentivized
    Read full review
    NetDocuments
    • Cloud product is a little lacking
    • Little bit of learning curve out of the box
    • For a larger organization, may need to dedicate a resource to manage the program
    Incentivized
    Read full review
    Usability
    Ruby Receptionists, Inc
    No answers on this topic
    NetDocuments
    Worldox is one of the easiest and user-friendly programs for document management systems that I have ever used. It is incredibly easy to create a document and then there are multiple ways to find a document. You can search by unique document ID numbers, document titles, and keywords within documents
    Incentivized
    Read full review
    Alternatives Considered
    Ruby Receptionists, Inc
    Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions.
    Incentivized
    Read full review
    NetDocuments
    Better due to the depth of document preservation options.
    Incentivized
    Read full review
    Return on Investment
    Ruby Receptionists, Inc
    • Instant connection with our clients and prospects
    • Expanded our ability to increase client contact efficiency
    • Allows us to stay up to date with the ever changing demand of consumers
    Incentivized
    Read full review
    NetDocuments
    • Greatly improved productivity for users via searching, favorites, and forced organization.
    • Versioning and document preview can also improve productivity versus opening individual files.
    • Can require a "revolutionary" change in the workflow as the application's Open and Save prompts are radically different than normal application usage.
    Read full review
    ScreenShots