Puzzel Contact Centre Solution vs. Twilio
Puzzel Contact Centre Solution vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Puzzel Contact Centre Solution | N/A | Puzzel, headquartered in Oslo, offers their Contact Centre Solution, providing a cloud-based ominchannel (e.g. messaging, voice, email, web chat, etc.) platform designed to support customer interactions for companies of all sizes. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Puzzel Contact Centre Solution | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Puzzel Contact Centre Solution | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Puzzel Contact Centre Solution | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Puzzel Contact Centre Solution | Twilio | |
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Likelihood to Recommend | - (0 ratings) | 6.5 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Puzzel Contact Centre Solution | Twilio | |
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Likelihood to Recommend | Puzzel No answers on this topic | Twilio |
Pros | Puzzel No answers on this topic | Twilio |
Cons | Puzzel No answers on this topic | Twilio |
Likelihood to Renew | Puzzel No answers on this topic | Twilio |
Usability | Puzzel No answers on this topic | Twilio |
Performance | Puzzel No answers on this topic | Twilio |
Support Rating | Puzzel No answers on this topic | Twilio |
Implementation Rating | Puzzel No answers on this topic | Twilio |
Alternatives Considered | Puzzel No answers on this topic | Twilio |
Contract Terms and Pricing Model | Puzzel No answers on this topic | Twilio |
Return on Investment | Puzzel No answers on this topic | Twilio |
ScreenShots | Twilio Screenshots |