QReserve Meeting Room and Desks vs. Zoom Rooms

Definitely great for booking meeting rooms, private conference rooms, etc. I wish there were more options for viewing a sort of "who's in the office when" schedule. I would also like some sort of weekly reminder function -- e.g. can you send a message to the whole team (generated by QReserve) every Monday morning to remind them to book space in advance if they will be coming into the office in-person at all that week. One thing I will say is that their customer service team is VERY helpful and responsive any time I've reached out to them (which is definitely not the case with so many other tech / software tools!)

Incentivized

User friendly, reliable and inclusive to remote audiences. The product grows organically for us which speaks for itself ; the business at sites we could not equip with our initial investments requests it. We have made the choice of Zoom rooms 5 years ago and it is still one our our star products supporting frictionless collaboration.

• Can add photo and description for each room that is available for booking
• Can see the full schedule of what has been reserved, both by day / week and by room
• Custom fields for staff to enter info about what the space is being used for when they reserve it

Incentivized

• Zoom Rooms is built on the Zoom platform so faculty already know it and use it.
• All touch panels regardless of manufacturer have the same look and feel.
• Easy to schedule, easy to use.
• Supports a wide range of hardware from several vendors.

• Better visibility of who has booked which space
• More pricing tiers -- the free version is not quite enough, but the cheapest paid version has way more features than we need
• When booking a space, some of the fields to customize the details on what the space is being used for are not intuitive / obvious enough, so my staff often do it incorrectly

Incentivized

• Support is prompt, but not always the most immediately knowledgable or helpful.
• Admin portal is convoluted. There's gotta be a better way to assign scheduling permisissions.
• Zoom account managers are constantly being reassigned. It is nearly impossible to keep track of who presently is our account manager. When we were going through the process of looking into Zoom Phone, our manager was literally switched twice, resulting in us working with three total managers during that two-month process.

Incentivized

User friendliness (experience very similar to the already familiar Zoom app), consistency of the UX across locations and manufacturers. Screen sharing is made super easy (proximity). Zoom rooms support strategic needs for Hybrid work and reduced travels. Backend admin interface is simple (that's good) and provides useful dashboards for trend analysis.

We looked at Skedda and a few others. I can't remember the specifics since it was over a year ago, but QReserve definitely seemed the best in terms of price, ease of implementation, and ease of use.

Incentivized

I personally think Zoom Rooms is superior to Teams. I have setup 3 or 4 Zooms Rooms for my organisation and it is pretty straightforward to do without any formal training or education on Zoom Rooms. My experience with Teams was the opposite. A horrible interface and options deliberately hidden away in menus levels deep. On top of which, Zoom Room outperforms Teams Rooms in both video and audio. On the desktop, Teams is a bloated app whereas, in my experience, Zoom Rooms works well.

Incentivized

• Less stress for staff wondering if a space is going to be occupied when they need it for an in-person program
• Assurance for our therapists that they can ensure a private space when meeting with clients
• Easy for administrators / less busy-work managing the space. When someone needs a space, I just tell them "book it on QReserve!"

Incentivized

• Great value for money as used it more than planned after installation.
• Finding the use of screen share and whiteboards is becoming very popular and meant we wanted a larger screen for this. ;-)