Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.
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Veradigm Practice Management
Score6 out of 10
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Veradigm Practice Management (formerly Allscripts Practice Management) is a comprehensive revenue cycle management solution for physician practices and large hospital organizations. The vendor’s value proposition is that it boosts operational efficiency and productivity by helping users manage scheduling, collections, claims, and denials. The vendor says their solution addresses the following challenges:
Shifting from fee-for-service…
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Pricing
CareLogic EHR
Veradigm Practice Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CareLogic EHR
Veradigm Practice Management
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
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More Pricing Information
Features
CareLogic EHR
Veradigm Practice Management
Billing and Claims Management
Comparison of Billing and Claims Management features of CareLogic EHR and Veradigm Practice Management
Feature
CareLogic EHR
4.2
3 Ratings
56% below category average
Veradigm Practice Management
-
Ratings
Claims management
4.02 Ratings
00 Ratings
Coding
4.92 Ratings
00 Ratings
Patient billing
3.92 Ratings
00 Ratings
Financial Reporting
3.93 Ratings
00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of CareLogic EHR and Veradigm Practice Management
Feature
CareLogic EHR
6.5
3 Ratings
17% below category average
Veradigm Practice Management
-
Ratings
Rule-based scheduling
7.83 Ratings
00 Ratings
Multi-location support
3.93 Ratings
00 Ratings
Calendar interface
7.72 Ratings
00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of CareLogic EHR and Veradigm Practice Management
Feature
CareLogic EHR
5.6
6 Ratings
25% below category average
Veradigm Practice Management
-
Ratings
Charting / document management
6.04 Ratings
00 Ratings
Templates
3.04 Ratings
00 Ratings
Patient portal
10.03 Ratings
00 Ratings
Mobile/tablet support
5.82 Ratings
00 Ratings
Fax integration
2.01 Ratings
00 Ratings
Integration with other EMR and PM systems
2.01 Ratings
00 Ratings
Workflow automation
6.73 Ratings
00 Ratings
Customization
7.73 Ratings
00 Ratings
E-prescribing
7.73 Ratings
00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of CareLogic EHR and Veradigm Practice Management
Feature
CareLogic EHR
4.5
6 Ratings
60% below category average
Veradigm Practice Management
-
Ratings
HIPAA compliance
10.06 Ratings
00 Ratings
Role-based permission levels
1.04 Ratings
00 Ratings
Data backups and redundancy
6.04 Ratings
00 Ratings
Local mode / networking failsafe
1.03 Ratings
00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of CareLogic EHR and Veradigm Practice Management
Carelogic EHR, by Qualifacts is the second scheduling software my company has used, and so long as there are no unfortunate changes it will be our last. It is user friendly, meaning that it is easy to train employees in, and is well organized. The simple interface takes out much of the guess work.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
There is no option to load facility and non-facility values for total RVUs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The rating of "3" represents CareLogic's quick loading of pages, however, the reports are super slow and there is no progress bar or notification to let you know if a report is running or not. I've let a report run for an hour before only to find out that the interface never registered my click to run the report.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
