Likelihood to Recommend Our organization chose Qualified over other companies because of how well it helps us connect with prospective customers. It is user-friendly and really helps you not miss out on opportunities with target accounts. Qualified makes it feel like you're working as a team to create opportunities with target accounts. Qualified also provides great customer service. Their team does whatever is needed to make sure we get the assistance we need
Read full review Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
Read full review Pros Good insight into what product the prospect is interested in Engage the prospect when they are at the researching phase and form a human connection Know when prospects that you are actively targeting are on the website and use that in messaging Read full review Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Read full review Cons The UI can be improved with new features. Proper document should be provided and support services. Pricing must be moderate, it's way too high for small scale business. Read full review Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Read full review Alternatives Considered Qualified provides exceptional customer service. He is constantly eager and able to answer all the issues raised, he also offers excellent subscription prices, he is useful for organizing meetings in the sales area, discussions with VIP clients directly from our website.
Read full review Read full review Return on Investment Qualified to increase our sales volumes. Qualified really increases the turnaround time for opportunities on our platform. Qualified helps to prioritize, categorize and communicate with our potential customers at various stages of the buying process. With Qualified our sales team can see who is visiting our website, accessing certain pages and most importantly, connecting with them in vital moments thanks to the tool's conversational sales and marketing platform. We can track your interests, lead you to the right person, set up meetings, and move further up the sales cycle using this channel. Leads are now automatically integrated into our CRM, eliminating administrative effort and bringing our sales teams closer to our customers than ever before. Read full review Helped us get new deals from site visitors Helped us get renewals from current clients Read full review ScreenShots