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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rackspace Managed Hosting

    Score9 out of 10
    N/ARackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

    $23

    per month

    Upsun

    Score10 out of 10
    N/APlatform.sh helps companies of all sizes, from SaaS entrepreneurs looking to build, run, and scale their websites and web applications.

    $15

    per month

    Pricing
    Rackspace Managed HostingUpsun
    Editions & Modules
    Linux
    $23.00
    per month
    Windows
    $75.00
    per month
    Windows + SQL
    $128.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Rackspace Managed HostingUpsun
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Rackspace Managed HostingUpsun
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Rackspace Managed Hosting and Upsun
    Feature
    Rackspace Managed Hosting
    -
    Ratings
    Upsun
    9.3
    1 Ratings
    18% above category average
    Scalability00 Ratings9.01 Ratings
    Services-enabled integration00 Ratings9.01 Ratings
    Development environment creation00 Ratings10.01 Ratings
    Development environment replication00 Ratings10.01 Ratings
    Issue monitoring and notification00 Ratings9.01 Ratings
    Upgrades and platform fixes00 Ratings9.01 Ratings
    Best Alternatives
    Rackspace Managed HostingUpsun
    Small Businesses
    Flywheel
    Score4.8 out of 10
    IBM Cloud Foundry
    Score8.5 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rackspace Managed HostingUpsun
    Likelihood to Recommend
    1.0
    (15 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    2.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Rackspace Managed HostingUpsun
    Likelihood to Recommend
    Rackspace
    Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
    Incentivized
    Read full review
    Upsun
    In our organisation we are the only team that uses Platform.sh to host any site. This was a cost effective way for us as we were using Acquia Cloud earlier for these websites. We mostly use Platform.sh for those sites which are always in development as it is simpler and faster to handle these operations in Platform.sh. Then we do a lift and shift to Acquia as we move more towards the go live and post production maintenance side.
    Incentivized
    Read full review
    Pros
    Rackspace
    • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
    • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
    Incentivized
    Read full review
    Upsun
    • As this is a PaaS it mitigates the complexities of a Cloud infrastructure like Acquia
    • We are easily able to integrate our sites with different technologies like Python and Rest
    • Helps us in providing Continuous Development cloud deployment hosting solution
    Incentivized
    Read full review
    Cons
    Rackspace
    • Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
    • Outage appears to have been caused by unpatched servers & no backup servers
    • In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
    • In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
    Read full review
    Upsun
    • Platform.sh is not for beginners in my opinion. It has a good amount of learning curve in my opinion.
    • As this is a PaaS, teams habituated with cloud infrastructure may miss the server side support from their cloud teams. I believe you will have to work on server bugs more on your own.
    • During normal maintenance periods, integrations may fail if you are working on your sites in that time, in my experience.
    Incentivized
    Read full review
    Likelihood to Renew
    Rackspace
    If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
    Incentivized
    Read full review
    Upsun
    No answers on this topic
    Usability
    Rackspace
    The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
    Incentivized
    Read full review
    Upsun
    No answers on this topic
    Support Rating
    Rackspace
    In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!
    Incentivized
    Read full review
    Upsun
    No answers on this topic
    Alternatives Considered
    Rackspace
    LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
    Incentivized
    Read full review
    Upsun
    In our team we use Platform.sh mostly while sites are in developmental phase. Then we do a lift and shift to either Acquia or AWS depending on the type of sites we have. Platform.sh is really cost effective and more fluid in terms of Continuous Development hence the usage. After said development is done, we generally lift and shift to Acquia for more content heavy sites and to AWS for more transaction oriented sites.
    Incentivized
    Read full review
    Return on Investment
    Rackspace
    • We've found it helpful to host our own web sites on their cloud servers, which is a positive.
    • We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
    • A negative impact is that they've now decided to start charging for their support.
    Incentivized
    Read full review
    Upsun
    • Continuous development for sites in build has been fluid
    • Platform.sh is really cost effective when comparing to AWS or Acquia Cloud
    • On the other side, lack of server side support demands a big learning curve from its users in my opinion.
    Incentivized
    Read full review
    ScreenShots

    Upsun Screenshots

    Product screenshot