Rackspace hits the sweet spot between price, reliability, and usability.
November 20, 2021

Rackspace hits the sweet spot between price, reliability, and usability.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rackspace Managed Hosting

We use Rackspace for their OpenStack hosting. This allows us to run our automation in the cloud and on-prem the same. The benefit is tremendous as we don't have to write two sets of deployment logic and automation.
  • OpenStack
  • Support
  • DNS
  • AutoSaving
  • Lack of features compared to other clouds
  • More support for tools that expose the API to end users like ansible and terraform
  • The workflow can sometimes be buggy.
  • OpenStack hosting
  • Great support
  • Low costs
  • Lowered costs compared to other cloud providers
  • Had an unexpected knowledge gap cost
  • Had an unexpected DRY payoff with hybrid cloud infrastructure
RackSpace is in its own category. It's not really a direct competitor with the above. It seems to be hitting the gap between costs and effectiveness. They allow exposure to APIs in the same typical methods as other major providers and support most major tooling, albeit in a less effective way.

Do you think Rackspace Managed Hosting delivers good value for the price?


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Did Rackspace Managed Hosting live up to sales and marketing promises?


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RackSpace is terrific for the budget-conscious enterprise-level cloud experience. If you're willing to put the effort in the payoff is tremendous especially if using a hybrid cloud model. That being said the experience and knowledge are rarely transferrable to other jobs. If you're looking for hosted OpenStack look no further.

Using Rackspace Managed Hosting

The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability.
Feel confident using
Do not like to use
Requires technical support
Slow to learn
Lots to learn