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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InsightIDR

    Score8.6 out of 10
    N/AIn addition to their incident response service, Rapid7 offers InsightIDR, a combined XDR and SIEM that provides user behavior and threat analytics.

    $5.89

    per month per asset

    Symantec Endpoint Security

    Score8.7 out of 10
    N/ASymantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

    $29.99

    per year 100-249 devices

    Pricing
    InsightIDRSymantec Endpoint Security
    Editions & Modules
    InsightIDR Advanced
    $5.89
    per month per asset
    Endpoint Security, Initial Hybrid Subscription License With Support
    $29.99
    1 year 100-249 devices
    Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
    $34.99
    1 year 1-99 devices
    Endpoint Security, Initial Hybrid Subscription License With Support
    $90.99
    3 years 100-249 devices
    Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
    $99.99
    3 years 1-99 devices
    Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support
    $200
    3 years 1-99 devices
    Offerings
    Pricing Offerings
    InsightIDRSymantec Endpoint Security
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*500 asset minimum. Billed annually. All amounts are shown in U.S. dollars. International prices vary.—
    More Pricing Information
    Community Pulse
    InsightIDRSymantec Endpoint Security
    Considered Both Products
    Rapid7
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    83%
    Would buy again
    20 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    91%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    92%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    90%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    96%
    Implementation went as expected
    23 Answers
    Features
    InsightIDRSymantec Endpoint Security
    Endpoint Security
    Comparison of Endpoint Security features of Rapid7 InsightIDR and Symantec Endpoint Security
    Feature
    Rapid7 InsightIDR
    -
    Ratings
    Symantec Endpoint Security
    9.2
    37 Ratings
    8% above category average
    Anti-Exploit Technology00 Ratings9.031 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.933 Ratings
    Centralized Management00 Ratings9.035 Ratings
    Hybrid Deployment Support00 Ratings9.026 Ratings
    Infection Remediation00 Ratings9.035 Ratings
    Vulnerability Management00 Ratings9.831 Ratings
    Malware Detection00 Ratings9.035 Ratings
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    InsightIDRSymantec Endpoint Security
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    Score8.7 out of 10
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    Score8.7 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Microsoft Defender XDR
    Score8.7 out of 10
    ESET PROTECT
    Score8.8 out of 10
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    User Ratings
    InsightIDRSymantec Endpoint Security
    Likelihood to Recommend
    10.0
    (12 ratings)
    9.0
    (64 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    InsightIDRSymantec Endpoint Security
    Likelihood to Recommend
    Rapid7
    It has been brilliant for us in terms of understanding the behaviour affecting our endpoints and assets. We have full visibility of our alerts, which menas we can act on them immediately. We use a single pain of glass with dashboards that can be easily drilled down into to get further information. It has laso helped us eo create bespoke reports for senios Managmeent, while at the same time supports other teams like Network Mnagement and Operations.
    Incentivized
    Read full review
    Broadcom
    Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
    Incentivized
    Read full review
    Pros
    Rapid7
    • Rapid7 InsightIDR does a very good job at keeping virus definitions up to date so that our threat intelligence is very up to date when knowing what to protect against.
    • It helps us by scanning all of our infrastructure components and highlights where improvements need to be made in security so we can be proactive with our security initiatives.
    • It has automated response mechanisms to triage and resolve any potentials risks allowing us to save time in the long run.
    Incentivized
    Read full review
    Broadcom
    • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
    • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
    • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
    Incentivized
    Read full review
    Cons
    Rapid7
    • Sometimes Rapid7 InsightIDR will be too locked down and without knowing will block applications and processes needed for day to day operation.
    • System scans with Rapid7 InsightIDR can be very bandwidth-heavy on the network and system resources.
    • From a recent incident, we have seen more and more false positives from Rapid7 InsightIDR on areas that we know are secure.
    Incentivized
    Read full review
    Broadcom
    • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
    • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
    • It seems the whitelisting on the cloud platform could use some work.
    Incentivized
    Read full review
    Likelihood to Renew
    Rapid7
    No answers on this topic
    Broadcom
    Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
    Incentivized
    Read full review
    Usability
    Rapid7
    No answers on this topic
    Broadcom
    The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.
    Incentivized
    Read full review
    Reliability and Availability
    Rapid7
    No answers on this topic
    Broadcom
    We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
    Incentivized
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    Support Rating
    Rapid7
    No answers on this topic
    Broadcom
    Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
    Incentivized
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    Implementation Rating
    Rapid7
    No answers on this topic
    Broadcom
    Use a third party deployment tool and not the deployment option within the SEP Manager itself.
    Incentivized
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    Alternatives Considered
    Rapid7
    The biggest advantage it has the lightweight agent and smooth and less traffic chaos in network during log collection. Cloud Security always require extra efforts but InsightIDR reduce that burden as it has highly anticipated agents to which knows what they need to do when they captured malicious traffic.log collection and threat intelligence is major part in and xdr and here it stand out along others in the market, I started my career as qualys administration but I like InsightIDR much now.
    Incentivized
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    Broadcom
    Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
    Incentivized
    Read full review
    Return on Investment
    Rapid7
    • Rapid7 InsightIDR has allowed us to be proactive in securing our systems as the vulnerability scans give us a lens at what we need to fortify when it comes to security.
    • In recent incidents its allowed us to save time and money as it mostly detects issues accurately and we are able to bring systems back quickly without too much downtime for the business.
    • With recent updates, we are confident that Rapid7 InsightIDR is a good solution for the long run as they are always making adjustments to their platform and improving it with every release.
    Incentivized
    Read full review
    Broadcom
    • The ROI from deploying this has led to fewer security issues which reduces costs.
    • Keeping track of security issues and how the were remedied is easier.
    • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
    Incentivized
    Read full review
    ScreenShots