Receptive.io (discontinued) vs. Veracode

Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.

Incentivized

Veracode is well suited for development applications that can be made more secure right from the beginning. There is an excellent extension in Visual Studio that scans code from the IDE. However, it is less appropriate or incompatible with scanning SOAP or WSDL APIs. It supports only REST APIs.

Incentivized

• Captures feature requests from customers
• Organize feature requests
• Communicate progress updates to customers

Incentivized

• Veracode performs Static Application Security Testing (SAST) very well by finding flaws in the code using entry points so that it tests for everything a user can interact with in the application. This approach is very helpful for avoiding a lot of false positives early on.
• Veracode performs SCA automatically on every SAST scan, so that we don't have to manually scan the application again for SCA scans.
• Veracode integrates very well with the ticketing tools, so that it becomes very easy to track every finding and its status within our ticketing tool.

Incentivized

• Filtering in general is not easy
• I would like to be able to create a leadership priority dashboard
• I would like to know easily when something has been linked to Jira

Incentivized

• Scan results stability: from one scan to another, additional flaws appear whereas code did not change.
• Entry points selection: hard to be sure selection is optimal, should be automatized or hidden.
• Branches management: we currently use sandboxes to scan different branches of our software. Would be good to have real branches management.

Incentivized

At this time, and we just renewed a month ago, I dont see any products out there overall that can offer what Veracode does. Yes, its not cheap by any means, but for the money its the best application security scanning tool out there.

Incentivized

- Almost no setup required and easy to configure - Very easy to use, intuitive UI with integrated analytics and learning portals. - Seamless to review the results, triage them, generate reports. - Security progression of the product/application is tracked via successive scans. - Privileges/Roles nicely fine grained and tightly controlled to let teams "view" only their products.

Incentivized

Veracode has always been up and available to us.

Incentivized

At this point, it runs well and mostly in a timely fashion. Dynamic scans take days but this may be a config issue still to be resolved.

Incentivized

I have not had a lot of contact with support, but when I do it's quick and accurate info.

Incentivized

Overall, Veracode support is helpful, community support is great, and documentation is available for self-service. Our Customer Success Manager is very helpful and reaches out regularly to see if we need assistance. We have not utilized many of the other resources offered by Veracode, however, in the future we would like to leverage secure coding training for our Development teams.

Incentivized

We use it as a SAS service, so really just getting our teams to mold the use of Veracode into their SDLC has been a process of years in the making. It comes down to what your teams are ready and willing to accept and change. Management is key in getting their groups on board with using it regularly. If it doesnt have management backing, your security teams have little to no influence in getting this process off the ground fully.

Incentivized

We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.

Incentivized

Veracode is slower with scan results however the flaws discovered and sites crawled are almost the same. Rapid7 InsightAppSec only does dynamic scans. Veracode did find more links on a site crawl. Rapid7 InsightAppSec has more out of the box reports than Veracode. Both integration to DevOps tools were striaghtforward.

Incentivized

No idea

Incentivized

It meets our needs.

Incentivized

• We were managing these enhancements in our support ticketing system, using spreadsheets, and it was TERRIBLE. Being able to tell a user "Great idea! Submit it to Feedback!" has saved my support team hundreds of hours.
• We have reduced incoming support requests when the request is really an enhancement - the ability to have a "Suggest Features" widget in our software sends users straight to Feedback.
• Because we can make some fields required, we can cut down on the need to reach back out to our users for clarification.

Incentivized

• Veracode's platform has had a very positive impact on our security posture, paving the path towards having coverage monitored automatically on hundreds of internal applications throughout the development lifecycle.
• Veracode's platform has also had a very positive impact on improving the security knowledge of our development team, providing meaningful feedback as well as training options to reduce mitigation time and help to prevent flaws before they are created.

Incentivized