Likelihood to Recommend Recruit CRM is would make a great choice if you are looking for a CRM/ATS partner. Their training and support make it impossible to not have the tools necessary for success from the first sign-on. They continue to improve their product by soliciting direct feedback and suggested features from users. Their customer support is live 24-7 and the response time for any questions or issues is outstanding which is critical for a company with employees in different time zones or one without on-site technical support.
Read full review Recruitee is such a modern and convenient software for any company. I love how easy it is to use it. Also, their customer service and support team is outstanding. From the moment I joined, I have received help all the way! Recruitee is such a great ATS software that is very competitive. I have used other systems, but this system has been the best one so far. They are always launching new things and I love it! Renovating, always accepting feedback and helping their customers is the number #1 thing I would say they stand for!
Read full review Pros Easy parsing Resume Adding contacts, Companies, candidates with ease from Linkedin setting tasks and calendar invites Advanced boolean search of candidates reports on Activities Fully Customize system Email triggers contact stages Hiring pipeline Deals pipeline Phone calling & Recording Settings Deal Pipeline Read full review The possibility of easily create your page. The API library and also the amount of information that can be extracted. The easy Kanban visualization of the candidates inside the job offer. Read full review Cons They are adding a lot of features all the time which can be annoying They are usually catching up with features that other programs have rather than being more innovative Other than this, I do not really have any complaints about this software Read full review As a third-party Recruiter, I have to continue our paid subscriptions with the job boards in addition to the Recruitee monthly fee. This isn't a fault of Recruitee and certainly isn't a deal breaker, just something to keep in mind. Read full review Likelihood to Renew 100% I will continue to use this amazing system! It has helped us a lot!! It has it all, I have used other systems and I haven't been able to get all the features I needed. This system was able to offer it all. I would renew the contract for sure.
Read full review Usability There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
Read full review I give a 10 rating because Recruitee does deserve it!! I literally love everything about this system. The mobile app, the features, the pricing, the support team, etc. They are great at what they do!
Read full review Support Rating Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
Read full review Recruitee has been able to provide excellent customer service! Their support team they go way beyond for their customers. I'm the type of person who asks a lot of questions. They have been able to keep it up with me.
Read full review Implementation Rating Yes, during the implementation process, I do remember from the sales team to the onboarding team, they were able to help all the way through. They provide quick assistance and you don't feel lost in the process at all
Read full review Alternatives Considered We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
Read full review Recruitee is the most straightforward and easy to use recruitment platform I have ever managed. I have managed also taleo which was really complex and several company built platforms that always were either too slow or complex to manage. Recruitee works like a charm, is rarely down and shows that is constantly looking to evolve and be a better tool and ally for recruiters and companies
Read full review Return on Investment Huge Impact on ROI (This is going from having no ATS to having an ATS) Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations Has allowed us to maintain a relatively low cost in our tooling Read full review Recruitee is easy to use Recruitee handles most of [the] business process Requisition Management is missing which could be introduced to make it a powerful recruiting tool Read full review ScreenShots