I think it's best suited for all the monolithic application where you just need a VM and you on top of that VM you need to install a compatible product. So it's best suited for those. Where's not suited. As I said, maybe I've seen in my organization mostly our internal application teams, they go for a different operating system for appliances or network maybe it might be due to the product compatibility, not with Red Hat Enterprise Linux (RHEL), but that's something maybe you should have a look or probably it's not a improvement anywhere.
The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
I really love that Red Hat Enterprise Linux (RHEL) is reliable, that it always seems to work well.
It's very secure.
I really appreciate that Red Hat keeps everything up to date and they are on top of security, mobilities, et cetera. I'd say those are my favorite things.
Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
Well, one of the things, this ties right back to my previous answer from what it sounds like, the cloud platform for Insights doesn't currently have an easy way to generate CVE compliance reports, or do scans for where you have remediations required, but it does not currently produce those reports in a way that I could just hand off to our security team and be like, here's our compliance, here's where all the things are specifically because Red Hat does backporting of patches and a lot of security tools don't know how to handle that and think that we're vulnerable when we're not. So from everything I've heard, it's possible. That's why I'm excited for it. But it's not easily pushed button generated report yet. So we're working with them to get that in there.
While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
It provides us with great ROI compared with other solutions. It is also a versatile product, having NAS and SAN product lines depending on the business requirement. Furthermore, the implementation of dual controller lines would allow us to consider it for more critical applications to supplement the more enterprise-level SAN solution. It also is a wonderful backup solution, having all the applications available after purchase of the appliance without the further need to purchase additional software or licensing.
RHEL has most of the features that are required by an ERP solution. If you need any additional packages, RHEL has a great repository and a very easy package installation/upgrade process.
Synology DiskStations are extremely easy to setup and to manage. The interface is fast and convenient. Even the integration of an active directory server is easy. Adding features from the community or Synology itself is managed via a simple click within the app store. Sometimes the upgrade process gets a bit complicated when you use an app that is not supported. Then you have to do a bit of shifting things around if this component is used by another service, e.g. the webserver. In general Synology is next to QNAP my favorite NAS vendor.
Red Hat support has really come a long way in the last 10 years, The general support is great, and the specialized product support teams are extremely knowledgeable about their specific products. Response time is good and you never need to escalate.
Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
The biggest thing about RHEL that makes it stand out for enterprise users is the support that we get from the vendor. Whereas with the other ones, you're basically left on your own. There's no official repo, there's no satellite for patching. You're very left on your own with the community.
Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
It's only been positive and like I said before, it's been positive because it removed tedious tasks and I think that's probably what it's designed to help do from what I can tell is just to get rid of the mundane tasks of a systems administrator. The things that you just don't want to waste time doing so you can actually use your brain for something useful.
