TrustRadius: an HG Insights company

REDCap (Research Electronic Data Capture) vs. SurveyMonkey Apply

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    REDCap

    Score9 out of 10
    N/AREDCap is a secure web application designed by Vanderbilt University to build and manage online surveys and databases in a research setting for universities. While REDCap can be used to collect virtually any type of data in any environment (including compliance with 21 CFR Part 11, FISMA, HIPAA, and GDPR), it is specifically geared to support online and offline data capture for research studies and operations.N/A

    SurveyMonkey Apply

    Score5.1 out of 10
    N/ASurveyMonkey Apply (formerly FluidReview) is designed to track grant and scholarship applications and emphasizes the organization of applications and tools to support their careful review, as well as a customizable workflow to ease the work of applicants, and a customizable dashboard to provide total visibility and sense of control for administrators.N/A
    Pricing
    REDCapSurveyMonkey Apply
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    REDCapSurveyMonkey Apply
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    REDCapSurveyMonkey Apply
    Considered Both Products
    Vanderbilt University
    No answer on this topic
    SurveyMonkey, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    77%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    85%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    9 Answers
    User Ratings
    REDCapSurveyMonkey Apply
    Likelihood to Recommend
    9.0
    (4 ratings)
    7.8
    (14 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    REDCapSurveyMonkey Apply
    Likelihood to Recommend
    Vanderbilt University
    REDCap surveys are very suitable for clinical trials and public health surveys. It's less appropriate for market researches .
    Read full review
    SurveyMonkey, Inc
    If you are looking for a software that let's you create online forms seamlessly and also minimizes your company's work flow then this is the correct way to go. It has allowed us to get accurate response and also has helped us save enough time compared to when we're still using other softwares.
    Incentivized
    Read full review
    Pros
    Vanderbilt University
    • Customization. I can use HTML to change format but there are also a ton of built in functionality for branching logic, matrix configuration, slider scales, etc.
    • Security. HIPPA compliance is extremely important for medical research and REDCap ensures our data is safe.
    • Variety of use. Being able to send both surveys and create forms for internal use makes the use cases numerous.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • SurveyMonkey Apply has the best customer service I've ever experienced in a company. They are easily accessible, super helpful and friendly, and they will work until they are able to find a solution.
    • The platform for building an application on SurveyMonkey Apply is simple for the user. It's set up with such a clean format that is appealing to the eye and incredibly user-friendly.
    • The application system also has a lot of flexibility, making it easy to customize your applications as needed.
    Incentivized
    Read full review
    Cons
    Vanderbilt University
    • I don't really see many issues with REDCap.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • An average administration may not have the technical capabilities to adapt and shape it for themselves. While SurveyMonkey Apply has an option for tech support for a price, it is not something always easy for the admin.
    • There is no way to cross reference users by Social Security Number or other identifier. In other words, a single applicant with multiple email addresses could potentially apply and receive benefits as the users are tied to email address not email address and SSN.
    Incentivized
    Read full review
    Usability
    Vanderbilt University
    It is very interesting to me especially that it meets all my needs. The libraries makes the job even much easier, since you can just make a few adjustments to the appropriate template chosen
    Read full review
    SurveyMonkey, Inc
    No answers on this topic
    Support Rating
    Vanderbilt University
    They respond almost immediately to queries
    Read full review
    SurveyMonkey, Inc
    No answers on this topic
    Alternatives Considered
    Vanderbilt University
    SurveyMonkey and Google Forms have similar features for surveys but they lack the form options and user interface. They are also not HIPPA compliant so we are not able to collect any identifying information which is usually an issue in research when we are tracking participants. Many institutional review boards won't even approve a study without a HIPPA compliant data collection service.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    We think that Submittable is the top platform available and will continue to use it for our clients. The start-to-finish platform makes our workflow smarter and more efficient, leading to better decisions and bigger impact. We are always looking for new programs and when we landed on Submittable, we were sold.
    Incentivized
    Read full review
    Return on Investment
    Vanderbilt University
    • REDCap allowed us to house all patient information in one single portal which helped us eliminate the need for paper copies. We moved our whole filing system to an electronic version when we became "live" on REDCap. It is also very convenient and accessible to have all of this data in one location.
    • A very positive impact is the ability for multiple users to see the same health and wellness information for each specific patient. Instead of constantly having to go back and forth via email, phone, etc. to ask about the patient; we could simply look up their information in REDCap and find all of the answers. It made our business much more efficient and made the patients feel as though we did our research prior to meeting with them.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • Positive Impact: allowed us to move to a more virtual office, just in time for COVID's forcing all to work from home/remotely.
    • Negative Impact: made it much harder to capture all data we need to merge with all applicants since organization created.
    Incentivized
    Read full review
    ScreenShots