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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Redtail CRM

    Score9.6 out of 10
    N/ARedtail CRM is a cloud-based CRM soluton specifically for financial advisors. Redtail is offered as a subscription service and, unlike most of the other CRM providers available, is priced per database, rather than per user, allowing up to 15 database users for one monthly subscription cost.

    $20

    per month

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    Redtail CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    Starter
    $20
    per month
    Basic
    $30
    per month
    Pro
    $50
    per month
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    Redtail CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Redtail CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Both Products
    Orion Advisor Tech
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    565 Answers
    Features
    Redtail CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Payroll Management
    Comparison of Payroll Management features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    441 Ratings
    7% above category average
    Pay calculation00 Ratings7.9389 Ratings
    Benefit plan administration00 Ratings7.9375 Ratings
    Direct deposit files00 Ratings7.7374 Ratings
    Customization
    Comparison of Customization features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    672 Ratings
    1% above category average
    API for custom integration00 Ratings7.7645 Ratings
    Plug-ins00 Ratings7.5591 Ratings
    Security
    Comparison of Security features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    768 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.5724 Ratings
    Role-based user permissions00 Ratings8.2756 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    777 Ratings
    2% above category average
    Dashboards00 Ratings7.7716 Ratings
    Standard reports00 Ratings7.7764 Ratings
    Custom reports00 Ratings7.6704 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    811 Ratings
    6% above category average
    Accounts payable00 Ratings8.2787 Ratings
    Accounts receivable00 Ratings8.2747 Ratings
    Global Financial Support00 Ratings7.8291 Ratings
    Primary and Secondary Ledgers00 Ratings7.9309 Ratings
    Journals and Reconciliations00 Ratings7.9331 Ratings
    Configurable Accounting00 Ratings7.9305 Ratings
    Standardized Processes00 Ratings8.3342 Ratings
    Inventory Management
    Comparison of Inventory Management features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    674 Ratings
    4% above category average
    Inventory tracking00 Ratings8.2660 Ratings
    Automatic reordering00 Ratings7.8566 Ratings
    Location management00 Ratings7.9544 Ratings
    Order Management
    Comparison of Order Management features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    684 Ratings
    3% above category average
    Pricing00 Ratings8.0652 Ratings
    Order entry00 Ratings8.0663 Ratings
    Credit card processing00 Ratings8.926 Ratings
    Cost of goods sold00 Ratings8.3626 Ratings
    Order Orchestration00 Ratings7.9247 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    324 Ratings
    2% above category average
    Billing Management00 Ratings7.43 Ratings
    Cash and Asset Management00 Ratings7.9294 Ratings
    Travel & Expense Management00 Ratings7.93 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.4252 Ratings
    Period Close00 Ratings7.9318 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.5
    3 Ratings
    6% above category average
    Project Planning and Scheduling00 Ratings7.93 Ratings
    Task Insight for Project Managers00 Ratings7.73 Ratings
    Project Mobile Functionality00 Ratings7.03 Ratings
    Definable Resource Pools00 Ratings7.43 Ratings
    Grants Management
    Comparison of Grants Management features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    138 Ratings
    7% above category average
    Award Lifecycle Management00 Ratings8.0138 Ratings
    Procurement
    Comparison of Procurement features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    266 Ratings
    9% above category average
    Bids Analyzed and Compared00 Ratings7.7187 Ratings
    Contract Authoring00 Ratings7.8187 Ratings
    Contract Repository00 Ratings7.6181 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.0240 Ratings
    Supplier Management00 Ratings8.0235 Ratings
    Risk Management
    Comparison of Risk Management features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    2 Ratings
    18% above category average
    Risk Repository00 Ratings8.42 Ratings
    Control Management00 Ratings7.62 Ratings
    Control Efficiency Assessments00 Ratings8.42 Ratings
    Issue Detection00 Ratings7.52 Ratings
    Remediation and Certification00 Ratings8.42 Ratings
    Logistics
    Comparison of Logistics features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    216 Ratings
    12% above category average
    Transportation Planning and Optimization00 Ratings8.0191 Ratings
    Transportation Execution Management00 Ratings8.0184 Ratings
    Trade and Customs Management00 Ratings7.6167 Ratings
    Fulfillment Management00 Ratings8.2176 Ratings
    Warehouse Workforce Management00 Ratings8.0171 Ratings
    Manufacturing
    Comparison of Manufacturing features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    203 Ratings
    8% above category average
    Production Process Design00 Ratings8.1184 Ratings
    Production Management00 Ratings8.1188 Ratings
    Configuration Management00 Ratings8.1176 Ratings
    Work Execution00 Ratings8.1181 Ratings
    Manufacturing Costs00 Ratings8.1180 Ratings
    Supply Chain
    Comparison of Supply Chain features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    250 Ratings
    5% above category average
    Forecasting00 Ratings7.5225 Ratings
    Inventory Planning00 Ratings7.9241 Ratings
    Performance Monitoring00 Ratings7.7229 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Redtail CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Redtail CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    220 Ratings
    6% above category average
    Proposal Management00 Ratings7.62 Ratings
    Product Master Data Management00 Ratings7.9220 Ratings
    Best Alternatives
    Redtail CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    No answers on this topic
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho One
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Redtail CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    8.0
    (8 ratings)
    8.4
    (880 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (23 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (768 ratings)
    Availability
    8.0
    (1 ratings)
    8.4
    (4 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (3 ratings)
    Support Rating
    8.5
    (2 ratings)
    6.7
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    7.0
    (1 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.1
    (5 ratings)
    User Testimonials
    Redtail CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    Orion Advisor Tech
    It is extremely well suited to client management in the insurance and financial services industries. I think it would not be nearly as useful in a retail setting as many of the features would be irrelevant.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    Orion Advisor Tech
    • Redtail CRM gives the capability to have a place to store all client-related documents in a readily accessible, yet secure, location.
    • Redtail CRM has a feature to input notes and comments on particular clients in order to keep track of communications with and steps taken for those clients. Those notes can be easily accessed across the firm.
    • Redtail CRM allows all email communications to be stored in a safe and secure manner as well as making those communications accessible on demand.
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    Orion Advisor Tech
    • I would like to see the ability to push annuity business into Redtail like brokerage accounts.
    • I would like to be able to attach documents to specific notes instead of just contacts in general.
    • Those are the only two cons that I have.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Orion Advisor Tech
    The platform is easy to use and train on. It is a one stop shop with all the information needed to maintain a clean client relationship. We recently had our scheduled audit done and Redtail was helpful in pulling the different reports we needed to produce for the audit
    Incentivized
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    Orion Advisor Tech
    Was good and still is good. Seems like when a company acquires another they try to squeeze out more profit and forget what made them successful in the first place. Reducing staff and support seems inevitable, even though the number of users has increased significantly over the past 10 years
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Reliability and Availability
    Orion Advisor Tech
    Generally speaking, Red Tail has been available whenever needed. there was a time period however where it was down and not available, giving 500 errors when trying to log in. They explained that it was due to upgrades they were making and it has virtually disappeared. Has now been available 99% of the time.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Performance
    Orion Advisor Tech
    Overall general performance is quite satisfactory. Some of the automation factors that other products have available are slowly migrating to Red Tail. When these add ons are available and fully implemented, it greatly increases the power and usability of the CRM. Occasionally there are products that will not intergrade due to the nature of how they are set up
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Orion Advisor Tech
    We use the HELP section of Redtail often. If it is taking you more than 5 minutes to figure out than go to the HELP desk. We have had only great experiences when reaching out for help. We also LOVED the Redtail University we attended.
    Incentivized
    Read full review
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    Orion Advisor Tech
    No answers on this topic
    SAP
    More effective
    Incentivized
    Read full review
    Implementation Rating
    Orion Advisor Tech
    No answers on this topic
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    Orion Advisor Tech
    Quite honestly, I have visibility into a number of CRM systems and Redtail stands alone as the strongest contender. It has the most thorough and customizable interface of any I have encountered. There are few other tools that offer the unmatched flexibility and the depth that any business could stand to profit from.
    Incentivized
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Scalability
    Orion Advisor Tech
    The biggest problem seems to have been with the email module. connection issues, sync issues, compliance updates, etc. The concept is great however there seems to be issues in getting it to work consistently. When it works, it works well. It seems that the frequency of downtime had been greatly reduced however.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Orion Advisor Tech
    • Redtail makes it easy to log customer interactions for compliance related fields.
    • With Redtail, you don't have to worry about losing information. Just pull up the customer's profile and make some notes on what is going on. You can never be too detailed in the advisor industry.
    • The integration ability at Redtail really saves us heaps of time. You can feed information over from the custodian straight over to another 3rd party. API is game changing!
    Incentivized
    Read full review
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    ScreenShots

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.