Relativity vs. Thomson Reuters HighQ

In cases involving massive datasets (I.e. regulatory investigations, cross-border litigation), Relativity's powerful search, deduplication, and technology-assisted review features enable fast, accurate identification of relevant documents. For example, we used it in a front-running investigation involving a large asset management firm, where Relativity streamlined data review across multiple custodians. There are multiple use case available.

Incentivized

HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.

Incentivized

• Searching for documents and native files with various terms and approaches.
• Tagging documents and native files for further review.
• Creating and downloading collections of documents and native files for depositions.

Incentivized

• Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
• Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
• Reliability. The product is cloud-based and rarely, if ever, unavailable.

Incentivized

• Very powerful tool, but does require a high level of expertise and head count to administer the product.
• If hosting yourself, requires investment in servers and ideally is housed in a data center
• Providers need to pay kCura a monthly user license fee for every user who has access to the tool. Providers can purchase blocks of users, but with a large amount of users on a case, it's cost that some external clients are not thrilled about

Incentivized

• It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.

Incentivized

Relativity is a well established tool that continues to evolve and look for ways to improve. Particular focus on Australian workflows is very promising for us and appreciated. There is a lot of scope for improvement in the processing and PDF workflows but it is great to see Relativity being proactive in those areas

Incentivized

The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.

Incentivized

Relativity contains all the features together in a single platform. And most of all other than Brainspace none of the other tools have document review capability as good as Relativity has.

Incentivized

I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.

Incentivized

• Saves time spent searching for documents and native files.
• Easy to download materials when needed.
• Can share collections of materials across team members in other offices.

Incentivized

• Permits fairly simple administration by a single person for hundreds of Extranets
• One shop stopping for reliable, secure document sharing and signing with external parties
• Simple enough to use that internal and external users do not need training to take advantage of the product.

Incentivized