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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RemoteView

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    RemoteView provides a way to remotely access and control remote PCs and mobile devices, from anywhere in the world. RemoteView is a service that lets users remotely access computers and mobile devices through an internet connection, regardless of time and place. The user can control computers and mobile devices by installing the agent on remote computers, Android devices, and servers. Group device and users Mass device control Record…

    $3.99

    per month device

    Wayk Bastion (Discontinued)

    Score9.1 out of 10
    N/AWayk Bastion is a self-hosted remote access management server for machines running Wayk Agent. All remote desktop connections made by technicians using Wayk Client are authorized and monitored with corresponding session audit trails. Allowing remote access is one thing, but keep track of who accessed what, when and for how long is just as important for security. Zero Trust Security Freedom Devolutions Gateway relay servers configured with Wayk Bastion ensure independence from…

    $99.99

    Per Technician

    Pricing
    RemoteViewWayk Bastion (Discontinued)
    Editions & Modules
    RemoteView Standard
    $3.99
    per month device
    RemoteView Enterprise
    $6.50
    per month per device
    RemoteView Server
    From $20000+
    one-time fee per installation
    Technician CAL License
    $99.99
    Per Technician
    Site License
    $2,499.99
    Unlimited Technicians, Single Site
    Country License
    Contact Us
    Unlimited Technicians, Multiples Sites, Single Country
    Global License
    Contact Us
    Unlimited Technicians, Multiples Sites, Worldwide
    Offerings
    Pricing Offerings
    RemoteViewWayk Bastion (Discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details** RemoteView Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.—
    More Pricing Information
    Features
    RemoteViewWayk Bastion (Discontinued)
    Remote Administration
    Comparison of Remote Administration features of RemoteView and Wayk Bastion (Discontinued)
    Feature
    RemoteView
    9.8
    1 Ratings
    22% above category average
    Wayk Bastion (Discontinued)
    8.7
    10 Ratings
    10% above category average
    Screen sharing10.01 Ratings9.110 Ratings
    File transfer10.01 Ratings9.19 Ratings
    Instant message10.01 Ratings9.34 Ratings
    Over-the-Internet remote session10.01 Ratings9.110 Ratings
    Initiate remote control from mobile10.01 Ratings9.18 Ratings
    Remote management of servers & workstations10.01 Ratings00 Ratings
    Session record10.01 Ratings00 Ratings
    Annotations9.01 Ratings00 Ratings
    Monitoring and Alerts9.01 Ratings00 Ratings
    Multi-platform remote control10.01 Ratings9.18 Ratings
    Access to sleeping/powered-off computers00 Ratings6.14 Ratings
    Centralized management dashboard00 Ratings8.55 Ratings
    Best Alternatives
    RemoteViewWayk Bastion (Discontinued)
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RemoteViewWayk Bastion (Discontinued)
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.1
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (2 ratings)
    User Testimonials
    RemoteViewWayk Bastion (Discontinued)
    Likelihood to Recommend
    Rsupport
    RemoteView is a technical customer success expert's dream. It allows us to remotely view, gain access, and control/modify a device that we do not have physical access to. On customer calls, we are able to log into the customers' Google admin console and help correct some issues on the client side, which leads to higher customer satisfaction when working with our company. RemoteView removes the necessity to be on-site with the user and their device and greatly increases our output.
    Incentivized
    Read full review
    Discontinued Products
    It is a product that is very small footprint that allows remote control.Can be used very efficiently and effectively in a small environment. That would be up to 50 computers. You can use this in a larger environment but it would require multiple techs to cover. Currently I am the only helpdesk tech in my company.
    Read full review
    Pros
    Rsupport
    • Smoother control/access
    • Ability to control smartphones, tablets, laptops, desktops
    • Works with multiple browser options (Chrome, Firefox, Edge, Safari)
    Incentivized
    Read full review
    Discontinued Products
    • Wayk Now has 3 authentication methods to use when connecting in to a remote Wayk Now instance - Secure Remote Password (the app password), Secure Remote Delegation (the OS credentials which is used to gain elevated rights should they be required) and finally Prompt for Permission which is very handy if your client isn't IT literate so they just get a prompt to click on to authenticate with the app that way. From what I've seen in other remote assist apps, this is fairly unique.
    • Another new feature that I think gives Wayk a slight edge over the competition is a new graphics codec for the video feed from the client app called GFWX. Again its certainly a unique take on this problem of streaming the video to the client ends app. Basically it means that the image quality is a lot better for a lot less bandwidth because of the codec's compression.
    • The last point that Wayk Now does well is its integration with the other Devolutions products such as Remote Desktop Manager in which you can create Wayk Now session entries so that you can build up a DB of your clients/your own unattended Wayk Now instances that you can open from within RDM.
    Incentivized
    Read full review
    Cons
    Rsupport
    • Latency is much better than previous versions of RemoteView, but could always use some improvements
    Incentivized
    Read full review
    Discontinued Products
    • Requires an agent install on the remote computer (or a full Wayk install). Would like to see a tool that allowed someone to connect to my WAYK invite, and use the services remotely so that it is a true no-touch on the remote server.
    • Limited feature set (by design, but if you are looking for a full featured remote support product, this probably isn't it). Of course since this is by design it could be considered a pro.
    Read full review
    Likelihood to Renew
    Rsupport
    No answers on this topic
    Discontinued Products
    Considering that Wayk Now comes in a free edition that can be used commercially, even if I wasn't to renew Wayk Now for whatever reason, I would still use it, but I do actually require the unattended access feature which is available for free now with the new free business licence.
    Incentivized
    Read full review
    Usability
    Rsupport
    No answers on this topic
    Discontinued Products
    I feel Wayk Now is very useable as it's still a very simple concept packaged basically the same way that the competition does with their remote assist type apps
    Incentivized
    Read full review
    Support Rating
    Rsupport
    No answers on this topic
    Discontinued Products
    My experience with their support is for a related product, not Wayk Now; however Devolutions support has always been superior to most regardless of the product being used. I left it at a 9 instead of a 10 simply because I haven't used it, but I would expect nothing less than a 10 from my experiences with RDM - both free and paid versions.
    Read full review
    Alternatives Considered
    Rsupport
    TeamViewer had issues in the past with latency, and for that reason, we switched over to RemoteView. It seems quite clear now that RemoteView has the strongest feature set in this space, and has greatly corrected the latency issues. I am not sure if TeamViewer is still used today, but we are very happy with the feature set that RemoteView offers our company. We are able to improve our ROI based on the features we get from this software.
    Incentivized
    Read full review
    Discontinued Products
    I think they're great tools also. But. Skype for Business, it's only for 365 users or, with external users, be prepared to download a nice 50Mb PLUGIN.... And TeamViewer, I think it's great, but lots of companies around the world block it thinking it's a malware, more than a support tool.
    Read full review
    Return on Investment
    Rsupport
    • Allows us to support our customers/users who are not physically on-site
    • Increases our ability to support customers, regardless of where they are
    • Customer satisfaction is greatly improved due to quality of support delivered
    Incentivized
    Read full review
    Discontinued Products
    • There is a no-cost version of the tool which has an immediate positive Return on Investment as it allows remote support users to efficiently assist users
    Read full review
    ScreenShots

    RemoteView Screenshots

    Screenshot of Smart work from anywhere.Screenshot of Support from a browser.Screenshot of 3 types of deployment.Screenshot of Plenty of advanced features.Screenshot of Control from or to a mobile device.Screenshot of Applicable to various fields.

    Wayk Bastion (Discontinued) Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot