Replicon Time & Attendance vs. ServiceTitan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Replicon Time & Attendance
Score 9.1 out of 10
N/A
Replicon's Time & Attendance suite is a combined time tracking, employee scheduling and attendance management, and time off management solution.
$6
per month per user
ServiceTitan
Score 6.9 out of 10
N/A
ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…
$125
per technician/per month
Pricing
Replicon Time & AttendanceServiceTitan
Editions & Modules
TimeOff Plus
$6
per month per user
TimeOff Enterprise
$8
per month per user
TimeAttend Plus
$12
per month per user
Workforce Management
$19
per month per user
ServiceTitan
$125
per technician/per month
ServiceTitan
$398
per month
Offerings
Pricing Offerings
Replicon Time & AttendanceServiceTitan
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeRequired
Additional Details——
More Pricing Information
Best Alternatives
Replicon Time & AttendanceServiceTitan
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
TimeClock Plus
TimeClock Plus
Score 9.5 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
TimeCamp
TimeCamp
Score 7.2 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Replicon Time & AttendanceServiceTitan
Likelihood to Recommend
5.0
(3 ratings)
5.4
(14 ratings)
Usability
-
(0 ratings)
5.5
(2 ratings)
User Testimonials
Replicon Time & AttendanceServiceTitan
Likelihood to Recommend
Deltek | Replicon
This program is an easy program to roll out to employees as it is very user friendly. If you are a larger company, this will definitely eliminate questions or concern from employees who fear they may not be able to use the program
Read full review
ServiceTitan
ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.
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Pros
Deltek | Replicon
  • Time & Attedance
  • Expenses
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ServiceTitan
  • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
  • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
  • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
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Cons
Deltek | Replicon
  • The process for adding my hours for the week has a few more steps than other systems I've used.
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ServiceTitan
  • We'd like to be able to text estimates (currently, email is the only function)
  • We'd like to have audit trails on Customer and Location records (currently only at the job level)
  • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
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Usability
Deltek | Replicon
No answers on this topic
ServiceTitan
I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.
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Alternatives Considered
Deltek | Replicon
We selected Replicon at the time because Replicon fit our business model. As we grew, we believe we outgrew Replicon, as we needed software that had more functionality.
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ServiceTitan
autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them
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Return on Investment
Deltek | Replicon
  • Time - often we have to enlist the help of other departments to go through and make changes to employees profiles once they are loaded.
  • The program as worked well with our HRIS system.
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ServiceTitan
  • We can more effectively retain customers and send them offers if it's been a while since their last visit.
  • Our cash flow has dramatically improved because now the technicians invoice everything.
  • We can get estimates out the door within the hour, not days later.
Read full review
ScreenShots

Replicon Time & Attendance Screenshots

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ServiceTitan Screenshots

Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board