RepuGen vs. Reputation.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RepuGen
Score 10.0 out of 10
N/A
RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction. RepuGen increases a company’s online reviews through automated patient outreach process. Users will be notified the moment a patient has a negative experience, so they can reach out to perform…
$79
per provider/per month
Reputation.com
Score 8.1 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
Pricing
RepuGenReputation.com
Editions & Modules
6-9 Provider
$79
per provider/per month
2-5 Provider
$99
per provider/per month
1 Provider
$129
per provider/per month
10+ Providers
Contact for quote
No answers on this topic
Offerings
Pricing Offerings
RepuGenReputation.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$99 per providerNo setup fee
Additional Details
More Pricing Information
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RepuGenReputation.com
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All AlternativesView all alternativesView all alternatives
User Ratings
RepuGenReputation.com
Likelihood to Recommend
10.0
(1 ratings)
8.9
(8 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
RepuGenReputation.com
Likelihood to Recommend
GMR Web Team
RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
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Reputation.com, Inc
I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.
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Pros
GMR Web Team
  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.
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Reputation.com, Inc
  • Streamlines reviews across multiple platforms
  • Makes answering reviews/surveys easy across multiple platforms
  • Assists with management of consistent information across online listings
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Cons
GMR Web Team
  • I cannot think of any cons.
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Reputation.com, Inc
  • better responses that are more unique
  • would love to be notified as soon as the review comes in also
  • publish our responses for us
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Support Rating
GMR Web Team
Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
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Reputation.com, Inc
No answers on this topic
Alternatives Considered
GMR Web Team
RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
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Reputation.com, Inc
Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.
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Return on Investment
GMR Web Team
  • Customers see our positive online reviews and end up choosing us, ROI is high.
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Reputation.com, Inc
  • Update clientele about important information
  • Available metrics to improve post qualities
  • Daily failures results in less usage due to trust issues
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ScreenShots

RepuGen Screenshots

Screenshot of Receive instant feedback from your patientsScreenshot of Intercept Unhappy Patients Before they post reviews onlineScreenshot of Perform patient Service recovery and retain them as patientScreenshot of Access patient satisfaction reports and more from one intuitive dashboardScreenshot of Screenshot of Understand patient sentiment by provider or location