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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reputation.com

    Score7 out of 10
    N/AReputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A

    Voxco Survey Software

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Voxco Survey Software features one centralized database across multiple survey channels. The vendor says that with this solution, users can collect and process respondent data at any time and in any place.  This flexible software can be used to create device-responsive online surveys (web, mobile, or embedded in-app), over-the-phone interviews (CATI, IVR and dialers), or face-to-face interviewing (CAPI). According to the vendor, their clients appreciate their engaging, interactive survey…N/A
    Pricing
    Reputation.comVoxco Survey Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Reputation.comVoxco Survey Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Reputation.comVoxco Survey Software
    Considered Both Products
    Reputation.com, Inc
    No answer on this topic
    Voxco
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Reputation.comVoxco Survey Software
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Reputation.com and Voxco Survey Software
    Feature
    Reputation.com
    -
    Ratings
    Voxco Survey Software
    5.0
    1 Ratings
    47% below category average
    Survey templates00 Ratings5.01 Ratings
    Themes00 Ratings5.01 Ratings
    Custom logo/branding00 Ratings5.01 Ratings
    Survey Content
    Comparison of Survey Content features of Reputation.com and Voxco Survey Software
    Feature
    Reputation.com
    -
    Ratings
    Voxco Survey Software
    7.5
    1 Ratings
    13% below category average
    Changes to live survey00 Ratings7.01 Ratings
    Multiple question types00 Ratings8.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of Reputation.com and Voxco Survey Software
    Feature
    Reputation.com
    -
    Ratings
    Voxco Survey Software
    7.0
    1 Ratings
    18% below category average
    Survey logic flexibility00 Ratings7.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Reputation.com and Voxco Survey Software
    Feature
    Reputation.com
    -
    Ratings
    Voxco Survey Software
    5.8
    1 Ratings
    33% below category average
    Response tracking00 Ratings6.01 Ratings
    Data export00 Ratings6.01 Ratings
    Standard reports00 Ratings6.01 Ratings
    Custom reports00 Ratings5.01 Ratings
    Analytics00 Ratings6.01 Ratings
    Best Alternatives
    Reputation.comVoxco Survey Software
    Small Businesses
    Brand24
    Score9 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Birdeye
    Score8.7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    No answers on this topic
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Reputation.comVoxco Survey Software
    Likelihood to Recommend
    8.9
    (8 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Reputation.comVoxco Survey Software
    Likelihood to Recommend
    Reputation.com, Inc
    I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.
    Incentivized
    Read full review
    Voxco
    It's made for surveys...just like Survey Monkey or SurveyGizmo and very similar to them as well. I just don't know about how the cost compares.
    Incentivized
    Read full review
    Pros
    Reputation.com, Inc
    • Streamlines reviews across multiple platforms
    • Makes answering reviews/surveys easy across multiple platforms
    • Assists with management of consistent information across online listings
    Incentivized
    Read full review
    Voxco
    • Has a simple and cleanly laid out website making function and projects easy to fine.
    • Reporting and analysis functions are easy to find and understand.
    • Has a nice feature in the reporting that automatically reorders response categories so they are always from max to min.
    Incentivized
    Read full review
    Cons
    Reputation.com, Inc
    • better responses that are more unique
    • would love to be notified as soon as the review comes in also
    • publish our responses for us
    Incentivized
    Read full review
    Voxco
    • On the same topic about the automatic reordering of responses from max to min, the downside is it does not allow me to leave the ordering in original format.
    Incentivized
    Read full review
    Alternatives Considered
    Reputation.com, Inc
    Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.
    Incentivized
    Read full review
    Voxco
    Very similar to SurveyMonkey and SurveyGizmo. They all have some minor differences and it makes you wish you could own all of them to get every function you would need.
    Incentivized
    Read full review
    Return on Investment
    Reputation.com, Inc
    • Update clientele about important information
    • Available metrics to improve post qualities
    • Daily failures results in less usage due to trust issues
    Incentivized
    Read full review
    Voxco
    • I can't speak to this as I'm just using it for analysis and it's the only tool available in this situation.
    Incentivized
    Read full review
    ScreenShots

    Voxco Survey Software Screenshots

    Screenshot of Sophisticated logic.Screenshot of Total customization capability.Screenshot of Real-time results.Screenshot of Device-responsive user interface