Reputation.com vs. Womply

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Reputation.com
Score 8.1 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
Womply
Score 8.9 out of 10
Small Businesses (1-50 employees)
Womply in San Francisco combines customer data management with reputation management via gathering and responding to customer ratings and reviews, with the goal of maximizing positive customer feedback and high ratings.N/A
Pricing
Reputation.comWomply
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Reputation.comWomply
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is variable based on product, but in general Womply's products are priced below comparable alternatives in the market.
More Pricing Information
Community Pulse
Reputation.comWomply
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Reputation.comWomply
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Reputation.com
-
Ratings
Womply
9.0
1 Ratings
23% above category average
Marketing automation00 Ratings9.01 Ratings
Best Alternatives
Reputation.comWomply
Small Businesses
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Medium-sized Companies
Brand24
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Score 8.5 out of 10
Creatio
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Score 9.2 out of 10
Enterprises
Brandwatch
Brandwatch
Score 8.3 out of 10
Creatio
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Reputation.comWomply
Likelihood to Recommend
8.9
(8 ratings)
7.0
(1 ratings)
User Testimonials
Reputation.comWomply
Likelihood to Recommend
Reputation.com, Inc
I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.
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Womply
It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
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Pros
Reputation.com, Inc
  • Streamlines reviews across multiple platforms
  • Makes answering reviews/surveys easy across multiple platforms
  • Assists with management of consistent information across online listings
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Womply
  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
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Cons
Reputation.com, Inc
  • better responses that are more unique
  • would love to be notified as soon as the review comes in also
  • publish our responses for us
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Womply
  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
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Alternatives Considered
Reputation.com, Inc
Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.
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Womply
No answers on this topic
Return on Investment
Reputation.com, Inc
  • Update clientele about important information
  • Available metrics to improve post qualities
  • Daily failures results in less usage due to trust issues
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Womply
  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
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ScreenShots