Responsive vs. RocketDocs

Responsive is well suited for bid response teams and organizations that often respond to RFPs, but also for organizations looking to have access to information from their large library of documents, presentations, and images using AI and a chat bot that serves their internal organization to respond to clients faster and more accurately

Incentivized

I think PMAPS is well suited for Sales and Marketing team members. Having a database that houses all your approved content is a great way to ensure that your messaging is consistent in all your published materials, and a great repository of information. In the RFP world, time is limited, deadlines always approach faster than you want them to, and you are typically working more than one RFP response or project at a time. Being able to access one system for all your content needs is a huge time-saver

• Manages structure responses well
• Manages permissions from the various users that access the solution
• Allows for a global deployment with built in language capabilities
• Allows for 100% visibility into the RFx process for all stakeholders
• Allows for ease of answering via ML that has been built in

Incentivized

• Having used two competing proposal management systems, I can honestly say that PMAPS wins hands down. We have streamlined the management of content so that we are always providing the most current, accurate responses to every RFP question our clients and prospects send to us.
• Adding new content to PMAPS is a breeze! With a minimum of clicks, you can upload new responses directly into the database so that your proposal team members are continually reinventing the same responses.
• With a continually growing proposal team, the ease with which new users can quickly learn how to use PMAPS is a huge plus. I don't have to devote tons of time training new users. It's a very intuitive interface.
• No matter the format of the proposal (Word, Excel, web submission), PMAPS works with me to make responding *almost* enjoyable

• Analysis Tools: although what is provided is quite good, there is definitely room for improvement. For instance it would be nice if it were easier/quicker for each evaluator to record their notes/comments when scoring, and to be able to search through those notes/comments later. Also, it would be really helpful to be able to annotate/mark-up the actual responses (highlight, underline, circle, call-out notes, etc.), with such mark-up tracked by evaluator, and with the option to hide/show mark-up.
• Results Analysis, Reporting, and Presentation: in my opinion, this is the only area of weakness in RFP360. There are very limited options, after scoring/evaluation of responses is completed, for generating reports, graphs, charts, etc. to be used in evaluating results and presenting to the end client. I've always had to export the scores and use Excel to create the necessary visuals for final analysis and presentation.
• Complex Questions: RFP360's ability to handle complex RFP questions (e.g. involving tables, charts, multi-part answers, graphics, etc.) is limited, and existing capabilities in this area are fairly cumbersome to navigate and use.

Incentivized

• Beyond some of the basic functionality of enhancement suggestions, the number one recommendation I can provide to PSI is for them to internalize subject matter experts who know RFPs, the specifics/current state of proposal development, and most importantly partner with their clients to truly understand the need that's out their. Often, we get the sense that the focus during our interactions with the vendor is for purposes to up-sell or advertise enahncements for purchase rather than listening to a clients concerns and/or needs.

We'd be sunk without Responsive. The sales motion would slow way down in several places, and that's just unacceptable. AND I love the product. It helps me do my job efficiently. The Responsive team is GREAT. Support is getting better. The Product and Customer Experience Team is so knowledgeable and willing to help with new features and troubleshoot what's going on. It's an all-around great experience. Not to mention starting over - I can't even get my head around that.

Incentivized

It does what we need it to do; the price is right; and I like working with the people at PMAPS. They are very friendly and quick to respond to/fix any issues I have.

Very easy to navigate and use. Very intuitive user interface

Incentivized

If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.

Incentivized

We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.

I didn't select a tool, so I'm not sure what else is available in the market beyond Loopio, which we used previously. It's been at least 2 years since I last used Loopio, so it might be inaccurate at this point, but Responsive's AI seems much better at providing a specific answer to your question and is less general.

Incentivized

Qvidian - in my opinion had less functionality than PMAPS; no way to track use. RFP Express - more difficult to maintain content; less filtering capability; formatting difficult/inconsistent when inserting into RFP.

• Increased revenue - with our ability to respond to more proposals, we have seen amazing return on investment.
• Compliance oversight - the system allows our national complaince team to review answers and ensure that responses are inalignment.
• Content and brand management - RFPIO allows our marketing and design team to better manage our visual and written brand.
• Faster timeline - we have been able to take a process that used to take months into a much shorter process.

Incentivized

• With PMAPS WebPro, I am able to provide better customer service to other departments because I can quickly access our rich database to respond to their questions.
• PMAPS WebPro helps me complete RFPs quickly because I have most of the answers I need at the touch of a button.